Customer Service 3.0

MiCo2 Group, LLC
Rocky Mount, NC

Customer Service Reps Needed – Work From Home | $12–$15/hr | Set Your Own Hours

Ready to take control of your schedule and income from home? Join our fast-growing virtual customer support team!

We’re hiring Remote Customer Service Reps to handle phone-based support for top-tier clients. This role is ideal for people who want flexible hours, steady pay, and the ability to grow in a remote-first environment.

Your Responsibilities:

  • Handle inbound and outbound customer service calls

  • Offer prompt, accurate, and friendly solutions

  • Record data clearly into client systems

  • Provide follow-up as needed for customer satisfaction

  • Meet personal performance targets

Requirements

What We’re Looking For:

  • High school diploma or GED

  • Excellent phone and typing skills

  • Comfortable navigating software and multitasking

  • Dedicated home workspace and stable internet

  • Windows 11 PC with 8 GB RAM (16 GB RAM preferred) ( no Apple or Chromebook)

  • USB headset & wired internet (not needed to apply, but required to start)

Benefits

Position Highlights:

  • 100% Remote – work from your home office

  • Flexible scheduling options – including part-time and evenings

  • Pay range: $12–$15/hr to start + performance bonuses (where applicable)

  • Opportunities to move up quickly based on performance

Posted 2025-12-12

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