Fraud Analytics and Innovation Lead Analyst

Bank of America Corporation
Charlotte, NC

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:


This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).

This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

Responsibilities:

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

  • Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management

  • Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

  • Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

  • Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights

Required Qualifications:

  • Minimum 3 years SAS/SQL Coding knowledge and/or experience

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Demonstrate strong analytical skills

  • Previous risk/fraud analysis, strategy development, or related experience

  • Strong written and oral communication skills

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 5+ years of risk analysis, strategy development, or related experience

  • 5+ years of SAS or SQL Coding experience

  • Prior experience in Authentication, Fraud, Debit Card or other related risk fields

  • Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)

  • Experience managing relationships and projects with external vendor partners

Skills:

  • Analytical Thinking

  • Business Analytics

  • Data and Trend Analysis

  • Fraud Management

  • Problem Solving

  • Collaboration

  • Innovative Thinking

  • Monitoring, Surveillance, and Testing

  • Presentation Skills

  • Risk Management

  • Data Visualization

  • Interpret Relevant Laws, Rules, and Regulations

  • Issue Management

  • Oral Communications

  • Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Posted 2025-11-06

Recommended Jobs

Wellness Advisor (Sales)

YogaSix - Chapel Hill/Durham
Chapel Hill, NC

***We are currently hiring for immediate start and you mist be able to work throughout the summer. If you are a student and will not be able to work for the summer, please do not apply.*** DESCRIPTI…

View Details
Posted 2026-02-13

Commercial Roofing Service Assistant

Tecta & Schwickerts
Indian Trail, NC

Tecta America Carolinas, a commercial roofing contractor, provides a full range of quality roofing services, including, commercial and industrial roofing, re-roofs, leak repairs, preventative mainte…

View Details
Posted 2026-02-23

Travel Nurse - Cardiac Cath Lab Job in Burlington, NC - $13,395 per Month (2 Years Experience Needed)

Vetted Health
Burlington, NC

Vetted is seeking a RN - Cardiac Cath Lab for a travel job in Burlington, North Carolina . Must have 2+ years of experience. This contract pays approximately $13,395/month gross. Assignme…

View Details
Posted 2026-03-01

Summer field instructor

Adventure Treks
Zirconia, NC

Our trips have a maximum group size of 20–24 students with 5–6 instructors. However, groups may be smaller than that (though we will always maintain a 4:1 ratio or better of student to instructor). F…

View Details
Posted 2026-01-18

Smithfield's Chicken 'N Bar-B-Q - Team Member (Knightdale N.C.)

Smithfield's Chicken 'N Bar-B-Q - Knightdale
Knightdale, NC

Description Smithfield's Chicken N Bar B Que Team Member ($9-16/hr) Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of cust…

View Details
Posted 2025-12-10

Sales Representative - Career Pivot Opportunity (WFH)

Wesley Finance Group
Charlotte, NC

Ready for a Career Change? We’ll Help You Get There. Thinking about switching careers but don’t know where to start? You’re not alone. The idea of stepping into something new can feel overwhelming…

View Details
Posted 2026-02-22

Companion/Caregiver

Happier at Home
Jacksonville, NC

Job description: Happier At Home is looking for the best people to join our growing agency. So, are you ready to be a part of something extraordinary? Happier at Home Southeast NC is family owne…

View Details
Posted 2026-02-27

Paralegal (Trial Unit)

National Legal Aid & Defender Association
Asheville, NC

Position Description The Federal Public Defender for the Western District of North Carolina seeks a Paralegal for the Asheville Trial Unit in Asheville, North Carolina. About Us: Our mission is…

View Details
Posted 2026-02-12

Machine Operator - Now Hiring

High Point, NC

Ready to land a job with a different kind of company one where worker safety and wellbeing are top priorities? Where people who take the initiative get recognized and rewarded? Where you'll take home …

View Details
Posted 2026-02-26

Sales Systems Engineer East (Field based)

Stryker
Charlotte, NC

As a Sales Systems Engineer supporting our Acute Care portfolio, you will serve as the technical partner to the sales team throughout the pre-sales process and assist with post-sale activities. You w…

View Details
Posted 2026-02-24