Inside Sales Representative (Call Center)

Southern National Roofing is hiring Inside Sales Representatives to work out of our Charlotte call center. This is a phone-based role supporting our outside sales teams by engaging homeowners, handling inbound and outbound calls, and setting qualified appointments.

We’re not a startup guessing our way forward. We’re a proven, high-growth residential remodeling company recognized nationally for performance and scale.

Why Southern National?

• Featured in Qualified Remodeler as one of the nation’s top exterior remodeling companies
• Named to the Inc. 5000 list of America’s fastest-growing private companies
• Established systems, real training, and real opportunity to grow

Schedule

• This is a full-time, in-office position based at our Charlotte, NC office. Remote or hybrid work is not available.
• 40 hours per week
• Shifts scheduled between:
• Monday–Friday: 9:00am – 7:00pm
• Saturday: 8:30am – 5:00pm
• No Sundays

Compensation

• $30,000 – $75,000 per year
• Paid as an hourly rate plus commission
• Strong performers typically land in the $50K–$75K range once established

What You’ll Do

• Handle inbound calls from homeowners and internal marketing teams
• Make outbound calls to existing leads and prospects in our database
• Schedule qualified appointments for our outside sales team
• Promote Southern National’s roofing solutions and customer experience
• Maintain accurate notes and follow-ups in our CRM
• Participate in ongoing training and team meetings

If you like talking to people, thrive in a fast-paced environment, and want a role where effort actually shows up in your paycheck—this is worth your time.

Apply now and let’s talk.

Requirements

• Experience in inside sales preferred.
• Excellent communication and interpersonal skills.
• Ability to handle high-stress situations in a calm and professional manner.
• Excellent problem-solving and critical-thinking skills.
• Familiarity with Microsoft Office and CRM systems (Salesforce).
• Ability to multitask, prioritize, and manage time effectively.
• A positive attitude, a thirst for knowledge, and a genuine desire to help customers.

Benefits

• Average first year income range: $30,000 -$75,000 (Hourly rate plus commission and bonuses)
• Weekly and monthly opportunities for performance-based rewards
• Tele-Health Insurance
• Unlimited growth opportunity