Middleware Developer
Job Title: Middleware Developer
Location: Charlotte, NC
Work Type: Hybrid (3 days onsite per week)
Experience: 10+ Years
Employment Type: Contract (C2C)
About the Role:
We are seeking a skilled Middleware Developer to join the Digital Voice team at our firm for a high-impact Genesys Cloud IVR migration project . This role focuses on designing and developing middleware solutions that integrate Genesys Cloud with enterprise backend systems such as SAP, Oracle, and AWS . The ideal candidate will bring strong experience in API development, cloud services, microservices, and enterprise integrations .
Key Responsibilities:
- Design and develop middleware integration components connecting Genesys Cloud IVR workflows with backend systems
- Build, secure, and maintain RESTful APIs and manage API gateways
- Develop AWS Lambda functions and integrate with AWS services such as API Gateway and Route 53
- Integrate middleware with SAP and Oracle using APIs and data transformation techniques
- Develop and maintain CI/CD pipelines using GitHub Actions and Jenkins
- Implement infrastructure automation using Terraform
- Deploy and manage middleware services using Kubernetes and Docker
- Implement authentication, authorization, and security best practices for APIs and cloud services
- Participate in Agile/Scrum ceremonies including daily standups, sprint planning, and retrospectives
Required Qualifications:
- Strong proficiency in Java for middleware and microservices development
- Hands-on experience with Python for serverless and backend processing
- Proven experience with AWS services (Lambda, API Gateway, Route 53)
- Experience integrating with SAP and Oracle systems
- Solid knowledge of Terraform and Kubernetes
- Strong understanding of REST API design and security
- Experience with CI/CD pipelines and DevOps best practices
- Experience working in Agile/Scrum environments
Preferred Qualifications:
- Experience with Genesys Cloud APIs and IVR integrations
- AWS Certification (Solutions Architect or Developer)
- Experience with message queues (Kafka, RabbitMQ, AWS SQS)
- Familiarity with monitoring and logging tools (CloudWatch, ELK Stack)
Technical Skills:
Languages: Java, Python
Cloud Platforms: AWS (Lambda, Route 53, API Gateway), Azure
Infrastructure & Containers: Terraform, Kubernetes, Docker
Frameworks & Tools: Spring Boot, Maven/Gradle, Git
Databases: Oracle, PostgreSQL
Methodologies: Agile, Scrum, DevOps
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