Inbound Sales Manager

Description

ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine our leading first-party experiences with personalization and content as well as capture and act on engagement insights, accelerating the buyer journey and propelling pipeline forward.​

ON24 provides industry-leading companies, including 4 of the 6 largest global software companies, 3 of the 5 top global asset management firms, 3 of the 6 largest global pharmaceutical companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

Role Overview:

The Inbound Sales Manager at ON24 will be a pivotal member of the SDR team, bringing high energy, strategic thinking, and operational expertise to the table. The Inbound Sales Manager will drive success in managing inbound prospects, focusing on new customer acquisition and expanding buying centers within our existing customer base. This position, based in our Charlotte office, will lead a dynamic team responsible for managing the flow of inbound leads, providing direction, and enabling growth in the Americas markets.

Reporting to the VP / global head of sales development, this is an exciting opportunity for a hands-on, results-driven sales leader in a fast-paced environment. The Inbound Sales Manager will oversee the inbound prospecting efforts, ensuring lead conversion, customer satisfaction, and overall sales success.

Responsibilities:

• Lead and scale the inbound sales team, ensuring effective management of inbound leads and prospects.

• Meet and exceed monthly, quarterly, and annual sales targets, delivering consistent results.

• Recruit, develop, and motivate the inbound team to meet performance goals.

• Collaborate with sales reps, peers, and executive leadership to drive team success in line with defined metrics.

• Oversee a team of 5+ inbound reps, coaching them on best practices and participating in joint prospecting calls.

• Set individual goals for each team member and provide feedback through regular performance reviews (daily, weekly, monthly, and annually).

• Manage the lead flow process and forecast accurately to ensure proper coverage, collaborating with the executive team.

• Provide daily coaching, focusing on driving team success and fostering a high-performance culture.

• Ensure alignment between inbound reps and field Account Executives (AEs), supporting seamless collaboration and conversion.

• Identify and implement process improvements to increase sales performance, customer satisfaction, and team accountability.

Skills & Experience:

• Strong management experience with the ability to lead, scale, and optimize an inbound SDR team.

• Proven track record of managing inside sales teams to over-quota performance.

• Minimum 2 years of experience in software or technical sales, with at least 1 year of successful leadership experience (experience selling marketing solutions is highly preferred).

• Proficient in CRM, Salesforce.com, and related reporting and analysis tools.

• Highly motivated by individual and team achievements, with a proven ability to inspire and drive a team towards success.

• Strong organizational and time management skills, capable of juggling multiple priorities and projects.

• Excellent communication and interpersonal skills, fostering collaboration across teams.

• Bachelor's degree preferred.

• Ability to work in the Charlotte office 2 days per week.

This role offers a great opportunity to contribute to ON24's growth and be a key player in a high-energy, evolving team focused on inbound lead generation and sales excellence.

Perks & Benefits:

• Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans

• Unlimited PTO policy and wellness days to log off and recharge

• 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days

• Employee Stock Purchase Plan

• 401K Plan with employer match

• Reimbursements covering home office expenses

The base pay range for this position is $90,000 to $100,000 This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.

EEOC:

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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