Automotive Service Advisor, Writer (Winston-Salem)

Automotive Service Advisor / Writer

Generous Pay Plan + Great Benefits! Experience is Required!

Please, No Walk-In Applicants or Phone Calls!

Volvo Cars Winston-Salem is looking to add this position due to growth. If you are motivated, a sales person, like to speak to people, comfortable on phone calls, and are neat in appearance, we would like to speak to you. We value our employees and invest in their success.

• Generous pay plan!
• 401(k) Retirement Plan
• Health, Dental, Vision and Life and Disability Insurance
• Paid Vacation
• Paid Holidays
• State-of-the-art facility!
• Full-time Monday through Friday with some Saturdays
• Career advancement opportunities!

Responsibilities - Service Advisor / Writer:

• Meet and greet customers
• Answer incoming phone calls
• Schedule appointments with customers
• Advise customers on necessary/suggested services
• Enter itemized estimate on service order and explain estimates to customer
• Determine progress of repair/service orders and inform customer accordingly
• Address customers’ questions/needs promptly and professionally
• Review results of customer satisfaction surveys with service manager
• Other duties as assigned by Service Manager

Requirements - Service Advisor / Writer:

• Prior experience in customer service environment
• High school diploma or equivalent preferred
• Valid in-state driver's license
• Excellent communication skills
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer .
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.