Sr. Manager, Business Process Excellence

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Current Need

McKesson is seeking a Senior Manager, Business Process Excellence .

The Senior Manager of Business Process Excellence will lead initiatives to optimize operational processes and drive organizational change. This role focuses on designing and implementing sustainable process improvements, managing change across complex environments, and ensuring alignment with strategic business objectives. The ideal candidate combines expertise in process reengineering with strong change management capabilities to foster adoption and deliver measurable results.

Key Responsibilities

• Develop and execute change management strategies for enterprise-wide initiatives.
• Create frameworks for stakeholder engagement, communication, and training to ensure smooth adoption of new processes.
• Monitor and measure change impact, adjusting plans as needed for successful implementation.
• Analyze current processes to identify inefficiencies and opportunities for improvement.
• Design and implement repeatable, scalable, and measurable process improvements using best practices and benchmarking.
• Collaborate with cross-functional teams to ensure process changes align with organizational goals.
• Establish KPIs and dashboards to track process performance and change adoption.
• Provide timely, accurate reports to senior leadership on operational health and improvement initiatives.
• Partner with internal and external stakeholders to drive continuous improvement culture.
• Lead cross-functional teams through complex change initiatives, ensuring accountability and alignment.

Education & Minimum Requirements

Bachelor's degree in Business Administration, Operations Management, Engineering, or a related scientific field or equivalent experience. Master's degree preferred. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

Critical Skills

• Minimum of 7 years of experience in business process improvement, operations, or a related field, with at least 1 year in a leadership or senior role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication, presentation, and interpersonal skills, capable of influencing and collaborating effectively with stakeholders at all levels.
• Demonstrated project management experience, including planning, execution, and successful delivery of complex projects.
• Experience working within the biopharmaceutical, pharmaceutical, or a highly regulated industry is highly preferred.
• Proficiency in process mapping software (e.g., Visio, Lucid chart) and data analysis tools.
• Ability to adapt to a fast-paced and evolving environment, managing multiple priorities simultaneously.

Working Conditions

• Must have ability to travel up to 10% of the time.
• This is a Hybrid-Remote role – 11800 Weston Parkway, Cary, NC 27513.
• Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$103,400 - $172,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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