Service Advisor

Family Owned & Operated for 25 Years!

***Family Friendly Schedule For Work/Life Balance! 5-Day Work Week!***

***Closed on Sundays!***

If you’re ready to be a part of a WINNING TEAM, now is the perfect time to join our family. This is an opportunity for you to turn your social skills, excellent customer service and competitive spirit into a profitable career. The sky is the limit for highly motivated, result-driven team players who want to take our customers' experience to the next level.

Key Responsibilities

• Customer Interaction: Greet customers, listen to their concerns, and provide expert advice on vehicle maintenance and repair needs.

• Service Coordination: Schedule and manage appointments to ensure efficient workflow and minimal wait times for our guests.

• Diagnosis & Recommendations: Collaborate with our skilled technicians to accurately communicate vehicle issues and recommended repairs.

• Clear Communication: Keep customers informed on the status of their vehicle, including updates on timelines and service plan changes.

• Follow-Up: Ensure total customer satisfaction by following up after service to address any questions and maintain long-term loyalty.

What We’re Looking For

• Experience: 1–3 years in a customer service, retail, or automotive role (Previous Advisor experience is a plus!).

• Skills: Excellent verbal and written communication with the ability to explain technical concepts clearly.

• Organization: Ability to multitask and manage multiple repair orders simultaneously in a fast-paced environment.

• Knowledge: Familiarity with automotive repair processes or a basic understanding of vehicle mechanics.

• Attitude: A proactive, team-oriented approach with a commitment to honesty and continuous improvement.

Why Don Williamson Nissan?

Don Williamson Nissan is more than a place to buy cars; it’s a place that connects people to what matters most. As a family-owned, community-driven dealer, we believe in building lasting relationships with our customers, coworkers, and local communities. This role offers a dynamic opportunity to grow your career in marketing and communications while contributing to meaningful projects that make a difference both inside and outside the dealership.

Benefits

• Medical, Dental, & Vision Insurance

• Life Insurance

• 401k

• Paid Vacation & Holidays

• Saturday Lunches

• Employee Discounts on products & services