Patient Coordinator (Medical Receptionist)

Access Physical Therapy & Wellness
Raleigh, NC

Overview

:

ACCESS PT, a member of the Confluent Health family,  is currently looking for a  Patient Coordinator to join our  Raleigh , NC  team! 

How ACCESS PT supports you:

  • 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
  • Paid sick leave (varies by state)
  • Wellness Program Access
  • 10% childcare tuition discount at Kindercare Childcare Centers
  • Training and career development
  • Network partnerships with top health systems in the region

Job Position:  Patient Coordinator 

 

Job Location: 8300 Health Park, Suite 127 Raleigh, North Carolina 27165 

 

Job Type:  Part-Time 

 

Salary Description: $17.50-$18.50/hour, based on experience

Responsibilities

:
  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

:
  • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
  • Medical receptionist experience a plus
  • EMR scheduling software knowledge a plus
  • EPIC software knowledge is a plus
  • Spreadsheet and Word Processing software.

EOE

Posted 2025-09-18

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