Window Sales Specialist Support

Job Description

Job Description

A Carter Lumber Window Sales Specialist Support is responsible in assisting the Regional Sales
Specialist with the general sales and service activities within the assigned region. A strong belief in the mission and goals of the company are necessary to this position.

• Ability to read blueprints a plus but will train
• Excellent communication skills, with a strong sense of customer service
• Decision making abilities and problem solving skills
• Knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint

Responsibilities

Sales Support & Relationship Building

• Assist Regional Window Specialist by entering and placing orders that come in from the field.
• Handle incoming service and parts requests and schedule/order accordingly.
• Works closely with the Regional Window Specialists in scheduling deliveries of window packages.
• Will be able to work with all window quoting software programs to make simple revisions or quote smaller projects.
• Assist with communication to the window vendors for processing package, model home, or conversion discounts.
• Maintains a file system that tracks all quotes, orders, and pending service/parts requests.
• Will also work closely with the OSR’s in communication and assistance with their requests to the window department.

Communication

• Keeps lines of communication open between the Regional Window Specialist, OSR’s, and customers to ensure that service is accurate and in a timely manner.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!

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