C-Store Manager

Refuel Operating Company

Job Description

C-Store Manager

Job Title: C-Store Manager

Job Overview: 

C-Store Manager

Reports to: District Manager

The C- Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).

The C-Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.

Motivate, encourage, and challenge store C-Store Team Members.

Promote and resolve customer complaints, in a timely and professional manner.

Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.

Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.

Supervise and discipline all store employees according to company policy.

Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.

Complete daily paperwork and computer entry in a timely manner as established by management.

Monitor cash over/short, inventory shrinkage, and drive offs daily.

Conduct Store meetings as needed with employees. (A minimum of one monthly)

Have the physical ability to perform all duties of a store C-Store Team Member regularly.

Understand all information in the daily reporting of store operations.

Follow and enforce all Company Policies and Established Procedures in the store Operations

Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.

Communicate any problems with merchandise pricing to the Price Book Administrator.

Implement and enforce all merchandising and vendor policies and procedures.

Enforce all Safety and Security Issues and report all unsafe conditions.

Report and process all employee and/ or customer incidents or accidents following company procedure.

Working environment and physical requirements:

Must be able to lift up to 25 pounds at times.

Travel : Must be able to travel up to 20%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or

without cause.

EEO Statement: Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws. The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.