Field Service Biomedical Technician II (Clinics)
Requisition Number: R11064
Position Title: External Description: If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.- Everyone is focused on serving the customer and we do that by collaborating and supporting each other
- Associates look forward to coming to work each day
- Every associate matters and makes a difference
- Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on complex and intricate biomedical equipment
- Repair, install, and calibrate complex and intricate biomedical equipment
- Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
- Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
- Maintain biomedical expertise through ongoing training and education
- Assist with Service Operations Special Projects as assigned
- Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
- Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
- Responsible for ensuring all service and documentation is complete, timely, and accurate
- Build and maintain customer relationships
- Discuss equipment status and functionality with clinicians
- Adheres to the Mission, Vision, and Values of the organization(s) served.
- Provide a positive representation of TriMedx services by integrating the core values into job performance
- Perform periodic inspections of current inventory status
- Verify the completion of security analysis for new customer equipment
- Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
- Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
- Make recommendations regarding inventory
All other duties as assigned
- Complex computer skills including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required
- Ability to integrate information from a variety of sources
- Excellent interpersonal and customer service skills
- Strong written, verbal, and presentational communication skills
- Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle
- 2 year degree in a technical/electronics field or equivalent experience required. This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical related certification program.
- Technical Certification (CBET) strongly preferred
- Minimum 3 years' experience working with biomedical equipment in a clinical engineering environment
- Travel may be required based on customer or business needs
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
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