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Records Coordinator

Smile Doctors
Charlotte, NC
Looking for a career that makes you smile?

We’re seeking a Records Coordinator to join our growing team at Lineberger Orthodontics.

How You’ll Make Us Better

Welcomes new patients and obtains orthodontic records. Responsible for maintaining an on time patient workflow. Provides direction in terms of following schedule or seeing the next available patient.

  • Greets new patients and family members
  • Familiarizes new patients and family with clinic layout
  • Captures X-rays, photographs and scans
  • Relays new patient information to treatment coordinator(s) and doctors
  • Coordinates clinical records requests
  • Manages patient treatment flow and scheduling
  • Maintains strict compliance with State, Federal, and other regulations
  • Performs after care communication
  • May clean, sterilize, and prepare the equipment
  • May cross train to support multiple roles within the clinic

Your Special Skills

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

  • Ability to establish and maintain good working relationships with patients and coworkers
  • Ability to communicate effectively verbally and in writing
  • Ability to listen and understand information verbally and in writing

Prerequisites For Success

  • High School Diploma or equivalent required
  • Previous dental clinical experience preferred
  • Bilingual a plus, but not required

The Perks

In exchange for the dynamic contribution you’ll bring to our team, we offer:

  • Competitive salary
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 2 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

 As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.
Posted 2026-02-01

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