Maintenance Technician

IR Management LLC
Robbinsville, NC

Job Description

Job Description

Description:

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

Essential Functions and Responsibilities of the job include, but are not limited to:

  • Perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.
  • Service hallways, public areas, and rooms as needed along with all other tasks as assigned.
  • Complete all maintenance requests and tasks as assigned for the day.
  • Visually inspect public areas and overall resort for cleanliness, appearance, and safety.
  • Maintain a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.
  • Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
  • Report all suspicious persons, activities, or hazardous conditions to the Maintenance Manager.
  • Follow all Lost and Found protocols.
  • Maintain high standards of guest relations when in contact with the guest.
  • Ability to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.
Requirements:

WHAT TO EXPECT. IN THE LODGE, RESTAURANT, & ROOMS… Your schedule may vary (days, nights, weekends, holiday’s) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60.

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…

  • Competitive Pay + PTO : Competitive base + Performance based bonus (paid out quarterly) + PTO after 90 days
  • Health Insurance : Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program)
  • Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
  • Home Loan Program: A zero-interest housing loan program to help you purchase a home.
  • Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
  • Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
  • Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
  • Maternity/Paternity Leave: 4 weeks PTO
Posted 2025-07-29

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