Trip Planning Support Specialist

Destinytravel
Charlotte, NC

As a Trip Planning Support Specialist, you will accompany travelers through every step of preparing their trips, offering clarity and reassurance. Your role focuses on answering questions, assisting with logistics, coordinating updates, and helping clients feel supported throughout their entire planning experience.
At Destiny Travels, we are committed to providing dependable guidance that transforms planning into a stress-free process.

Key Responsibilities
• Assist clients with trip options, updates, and travel logistics.
• Provide clear explanations of requirements, documents, and procedures.
• Manage communication channels and follow up consistently.
• Handle itinerary adjustments with professionalism and care.
• Help clients feel confident and prepared for their trip.

Benefits
• Work-from-anywhere flexibility.
• Training, mentorship, and industry education included.
• Positive, people-first team environment.
• Growth opportunities in travel support and coordination.

What We’re Looking For
• Strong communication and active-listening skills.
• Customer service or hospitality experience preferred.
• Reliable, organized, and solution-oriented.
• Comfortable with digital platforms and multitasking.
• Enthusiasm for travel and helping people.

Posted 2025-12-04

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