Assistant General Manager

Job Description

Job Description

Club Role - Assistant General Manager (AGM)

Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!

Job Summary

The Assistant General Manager (AGM) is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities.

Duties & Responsibilities

● Achieve target revenue goals through leadership and motivation of employees

● Promote a professional and inviting environment that enhances the quality of service and care offered to members

● Demonstrate a working knowledge of all standard operating procedures and policies

● Conduct tours and telephone inquiries for prospective members

● Monitor flagged check-ins to increase revenue and collections

● Coordinate and work with other departments, including Personal Training and Group Fitness

● Train and supervise the front desk, housekeeping, and Kid’s Crunch staff

● Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance

● Ensure club meets standards for cleanliness, maintenance, safety, and security

● Other duties as assigned

Compensation

● Full time employee

● Salary + bonus eligible

● Full time benefits eligible

○ Health/dental/vision insurance

○ Two weeks paid time off (applicable to certain roles)

● Complimentary gym membership

Qualifications

● High school diploma or equivalent

● Bachelor’s degree (preferred)

● Sales experience - 2+ years (preferred)

● Management experience - 2+ years (preferred)

● CPR/AED certification (preferred)

● Strong leadership skills

● Strong organizational and administrative skills

● Strong sales and business acumen

● Excellent written and verbal communication

Job Requirements

● Pass drug screening

● Background check

● Use of finger scan technology for recording time worked

● Not eligible to work remotely