Business Analyst

Onsite in Charlotte, NC

We are seeking a dedicated Application Support Specialist to join our team in Charlotte. This role involves supporting the Itron Meter reading and billing systems, performing data analyses, and providing technical support to ensure efficient and accurate operations.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. 

Rate: $43 - $48 / hr. w2

• Provide daily technical and functional support for meter reading and field service applications, ensuring smooth operation and user satisfaction.
• Conduct thorough analysis and resolution of system usage and problems at both local and remote locations.
• Collaborate with end users to understand business processes, identify information requirements, and develop ad-hoc SQL queries for data analysis and custom report generation.

• Proven experience in business analysis, with a strong understanding of tactics and practices.
• Familiarity with system life cycles, systems development (SDLC), and information technology best practices.
• Skilled in troubleshooting integrated software applications, using SQL query tools and MS Excel for problem-solving.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Equivalent work experience may be considered in lieu of a degree.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( [email protected] , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!