Quality Technician - Testing

New-Indy Containerboard LLC
High Point, NC
Position Summary

The Quality Technician is responsible for inspecting and testing raw materials, in-process products, and finished goods to ensure compliance with customer specifications and internal quality standards in a corrugated box manufacturing environment. This role supports the quality assurance process by identifying defects, documenting findings, and working with production teams to resolve quality-related issues. This position requires the ability to travel to other company or customer sites on a weekly basis.

Key Responsibilities

  • Perform routine testing of corrugated board and boxes, including but not limited to:
    • Edge Crush Test (ECT)
    • Box Compression Test (BCT)
    • Grammage, caliper, and moisture content
    • Adhesion/Polybond testing
    • Dimensional inspections and visual checks
  • Conduct first article inspections and in-process quality audits during production runs.
  • Ensure proper documentation of test results and non-conformance issues.
  • Accurately complete quality records including test reports, inspection forms, and control charts.
  • Work closely with machine operators and supervisors to identify and address quality issues in real time.
  • Maintain calibration and cleanliness of testing equipment and lab area.
  • Assist in root cause analysis and corrective/preventive action efforts.
  • Verify packaging, labeling, and product appearance according to specifications.
  • Help monitor incoming raw materials for quality compliance.
  • Support customer complaint investigations and audits as needed.
  • Travel to customer sites or other company facilities as required, typically on a weekly basis.
Education & Experience

  • High school diploma or equivalent required; Associate’s degree in Quality, Manufacturing, or related field preferred.
  • 1+ years of quality experience in manufacturing preferred; experience in the corrugated packaging industry a plus.

Skills & Competencies

  • Familiarity with standard quality testing equipment and tools.
  • Understanding of quality systems and documentation practices.
  • Strong attention to detail and ability to work independently.
  • Good math, measurement, and record-keeping skills.
  • Basic computer skills (Microsoft Office, quality software systems).
  • Strong communication and teamwork skills.
  • Must have a valid driver’s license and be able to travel weekly, including potential overnight stays.

Work Environment & Physical Requirements

  • Work performed in both office/lab and manufacturing floor environments.
  • Must be able to stand for extended periods, lift up to 40 lbs, and perform repetitive tasks.
  • Exposure to noise, dust, and machinery typical of a corrugated production facility.

Schedule & Compensation

  • Full-time position, [day/night] shift, occasional overtime and weekly travel as required.
  • Competitive hourly wage; benefits include health, dental, 401(k), and paid time off.
Posted 2025-08-10

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