Telecom Analyst

Description

The analyst’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health system’s vision of achieving that commitment to patients and families. Under general supervision, develops telecommunications solutions to address user needs. May interface with users to define needs. Assists in the design, development, and testing of communications software interface programs. Usually involved in the implementation and testing of projects. Requires knowledge of communication protocols, hardware, and real-time operating system programming. Requires proficiency in use of software and hardware tools to administer and resolve moderately complex tasks on telecommunication systems.

Skills

Telecom, Telecommunication, Voip, Telephony

Top Skills Details

Telecom,Telecommunication,Voip,Telephony

Additional Skills & Qualifications

The following qualifications are the minimum necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements. A. Education and formal training: 1. Technical school training OR 2. AS degree OR 3. Bachelors Degree 4. 2-4 years related experience 5. Telecommunications Operations Experience B. Work experience: 1. 2-4 years in complex mission critical environments. C. Knowledge, skills and abilities required: 1. Working knowledge of PBX, Systems Programming, voice mail, networks, wiring and specifications. 2. Intermediate knowledge of telecommunication network monitoring tools and protocols. 3. PC literate and proficient in analytical application problem resolution 4. Ability to take direction. D. Physical requirements: 1. Ability to walk between campus buildings and to drive to remote facilities as needed. 2. Ability to travel out of town for education, conferences, site visits, etc. 3. Ability to be bonded and insured. 4. Ability and desire to increase technical knowledge and skills as the complexity of the environment changes 5. Ability to lift 50 lbs Tools- they provide all tools and laptop.

Experience Level

Intermediate Level

This is a Contract position based out of Wilmington, NC.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wilmington,NC.

This position is anticipated to close on Feb 28, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.