Network Operations Technician (NOC)

TEKsystems is looking for Network Operations Technician for one of our top clients in the Charlotte, NC area. They offer stability, growth, updated technology and more. This role will be working 2nd shift. See the top skills & job description below. Top Skills 1.) 1+ years of Network Operations Experience- Cisco and Voice, or can have strong service desk experience 2.) Understanding of WAN, LAN, Voice and networking systems 3.) Advanced organizational skills/ ability to multitask Job Responsibilities The team is looking to bring on Network Operations Technicians to provide management and support of the company's Data, Voice, Security, and Wireless networks. Work as part of a network operations center to maximize stability, availability, and functionality of the production environment as well as provide inbound support for network related issues. Assist in supporting routine moves, adds, and changes within the company's network. This role will be working 2nd shift. Additional Skills & Qualifications Network Monitoring and Incident Troubleshooting - Support Data, Voice, Security, and Wireless networking systems globally in a Network Operations Center - Troubleshoot, isolate, and diagnose network problems, either alone or as part of the team - Monitor and respond to all applicable alarms and act as a central communications center for all telecom issues - Support inbound requests from the helpdesk and end users - Manage carrier and supplier escalations ensuring prompt incident resolution - Coordinate field service technicians to respond to and restore services - Coordinate with suppliers and internal resources, assist in communications and/or status updates to branch sites with network issues - Thoroughly document steps taken to troubleshoot and resolve incidents within the company's knowledgebase If you are interested in this role, please reach out directly to me or apply to it. Job Type & Location This is a Contract position based out of Charlotte, NC. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Dec 1, 2025. h4> About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.