Vice President, Analytics & Process

Soqquadro Italiano
Winston Salem, NC
Description

About Allegacy Federal Credit Union

For 58 years, Allegacy Federal Credit Union has been committed to accelerating the success of our members through superior value and inspiring service. Headquartered in Winston-Salem, Allegacy has grown into one of North Carolina’s largest credit unions— serving more than 179,000 members with $2.4 billion in assets and over $1.7 billion in assets under management through Allegacy Investment Group.

With 19 locations across the Triad and Charlotte regions, Allegacy offers a full suite of personal and business financial services to members, including the employees, retirees, and families of more than 5,000 companies across the state of North Carolina. Every interaction is an opportunity to deliver superior value and inspiring service - bringing our common purpose to life and helping our members, employees, and communities thrive!

The Opportunity

We’re seeking a strategic, data-savvy leader for our VP of Analytics & Process . This role will define, build, and oversee our enterprise-wide data management and analytics strategy, delivering transformational impact through advanced data science, actionable business intelligence, and intelligent automation.

Reporting directly to the CIO, you’ll lead efforts around data integrity, quality, and governance – while fostering operational excellence and process improvement through data-driven methodologies. You’ll empower teams across the organization by embedding insights directly into the workflows that drive member success.

Primary Responsibilities

Strategic Analytics & Data Science Leadership

  • Establish and lead Allegacy’s strategic analytics vision, aligning data science and advanced analytics initiatives with key business objectives.
  • Drive analytics maturity across predictive modeling, AI/ML, segmentation, behavioral analysis, and prescriptive insights.
  • Foster an insights-driven culture, translating complex data into clear, actionable strategies that drive growth and efficiency.

Enterprise Business Intelligence & Data Management

  • Lead the strategy and execution of the enterprise business intelligence roadmap, ensuring availability, accuracy, consistency, and scalability of data assets.
  • Oversee data governance, data quality standards, data lineage, metadata management, and compliance with regulatory frameworks.
  • Champion best-in-class BI tools and cloud data solutions (Power BI, Snowflake, Azure/AWS ecosystems, etc.) to provide real-time insights and decision support across teams.

Process Excellence & Intelligent Automation

  • Spearhead data-driven process improvement initiatives, using analytics and automation to identify inefficiencies and accelerate performance.
  • Lead automation strategies, deploying Robotic Process Automation (RPA), workflow automation, and low-code solutions that streamline operations and improve member experiences.
  • Embed continuous improvement methodologies (e.g., Lean Six Sigma) across functions, fostering a culture of data-informed operational excellence.

Cross-Functional Alignment & Collaboration

  • Partner closely with executive stakeholders, including Digital Channels, Finance, Operations, Marketing, Risk, and Information Security, ensuring data strategies align with broader organizational goals.
  • Support and Influence enterprise-wide strategic planning with insights, predictive modeling, and data-driven recommendations.
  • Lead, mentor, recognize and develop a high-performing, collaborative team of data analysts, data scientists, BI professionals, and process improvement experts.

Knowledge, Skills And Abilities

  • Proven expertise with advanced analytics, statistical modeling, predictive analytics, and machine learning frameworks (e.g., Python, R, TensorFlow, Azure ML, etc.).
  • Strong background in enterprise data management, data quality practices, metadata management, and data governance within regulated environments.
  • Demonstrated success implementing and scaling BI platforms, data visualization tools (e.g., Power BI, Tableau), and cloud data warehousing solutions (e.g., Snowflake, Azure, AWS).
  • Experience deploying intelligent automation solutions, such as RPA, intelligent workflows, or process automation platforms (e.g., UiPath, Power Automate, ServiceNow).
  • A record of driving measurable improvements in process efficiency, member/customer satisfaction, and organizational performance through data-driven methodologies.
  • Exceptional executive communication skills with the ability to clearly translate data complexity into strategic insights at board and leadership levels.

Requirements

  • Education Required: Bachelor’s degree or equivalent experience
  • Preferred Education: Master’s Degree
  • Experience Required: 10+ years of progressive leadership in analytics, data science, business intelligence, or related fields, including experience managing large, cross-functional teams. 7+ years of Management Experience with demonstrated strategic leadership.
  • Certifications or deep experience in data management methodologies or operational excellence frameworks preferred
  • Hands-on experience with deploying AI-powered decision engines or integrating predictive analytics into real-time business processes preferred.
  • Familiarity with financial industry data ecosystems and regulatory compliance frameworks preferred.
  • Experience in at least one of the following: leading analytics modernization, digital transformation, or enterprise-wide data strategy programs.
Posted 2025-08-07

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