Banquet Server (Part-Time) - DoubleTree by Hilton Asheville - Biltmore

Job Description

Job Description

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality

Why join our Food & Beverage team?

• $18.00/hour starting pay
• Fun wellness program with annual bonus of up to $200
• Parental leave with up to 6 weeks available for birth, adoption, and fostering
• Hilton brand hotel discounts for you, your family, and your friends
• YMCA membership monthly discount
• Friendly and supportive work environments
• Incredible employee learning and growth opportunities
• Exciting employee events and activities

As a Banquet Server, you will:

• Maintain the highest degree of professionalism and teamwork as per standards of service.
• Create a warm, inviting atmosphere when interacting with guests and clients, and assist in ensuring that the guest/client has a positive experience.
• Guide guests and clients through all phases of their Biltmore Farms banquet experience from greeting to serving with a smile
• Familiarize yourself with menus, ingredients, presentation and proper food service standards
• Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests and clients.
• Be proactive and anticipate guest needs and resolve issues quickly
• Set up, monitor, refresh and breakdown receptions and buffet tables for specified functions according to group requirements.
• Consistently follow sequence of service utilizing all proper procedures and standardized by the Banquet Management Team.
• Effectively communicate with management, chefs and staff in order to fulfill and address any issues or needs requested by the guest or other employees.
• Set up Banquet Room tables including folding napkins and decorating tables.
• Have previous serving and bartending experience in banquet or hospitality setting.
• Work flexible schedules which include weekends and holidays.
• Must be available to support the Food & Beverage Team and on occasion work as a Breakfast Server.

Essential Elements:

The skills of a Banquet Server are as diverse as our customers. Many of our guest and client meetings and events align with weekends and holidays, so our Banquet Servers must be ready to thrive during these times. Good communication and ability to lift and carry trays are must-haves, while working knowledge of banquet events is a plus.

Education & Experience:

High school diploma or equivalent. At least two years of experience in the Food Service Industry is a plus. At least one year in a hotel setting is preferred. Have a working knowledge of food and wine, and the presentation of each. Have good communication and interpersonal skills; be flexible and willing to work wherever needed.

Physical Requirements:

• Able to lift and carry up to 35 lbs. on a tray or arm service where it applies.
• Must be able to stand for prolonged periods of time and be able to walk, stoop and bend frequently.

Post Offer / Pre-Employment

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.

AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener mas informacion.