HVAC Comfort Advisor

HVAC Comfort Advisor

Office Location : Roxboro, NC 
Service Area:  Durham, NC and surrounding areas 

Ted's Air, Plumbing & Electric is hiring an HVAC Comfort Advisor to support continued growth in the Durham, North Carolina area. As a trusted name in residential home services, Ted’s is expanding its sales team with professionals who are passionate about helping homeowners make confident, informed decisions about their comfort systems. 

We are open to both local candidates and highly qualified remote candidates who can effectively serve customers in the Durham market.

About Us 

At Ted’s Air, Plumbing, Electric, our mission is raising the bar of the home service experience, one interaction at a time. We are a locally owned and rapidly growing company built on curiosity, humility, professionalism, wholehearted commitment, and a champion’s mindset. 

Our team is dedicated to delivering exceptional service while creating a supportive, respectful environment where employees can grow, feel valued, and thrive. We believe the strongest teams are built from people with diverse backgrounds, experiences, and strengths. 

Why Work Here 

At Ted’s, we believe great service starts with great people. We invest in training, coaching, and the tools our team needs to succeed, while fostering a supportive environment built on respect, professionalism, and trust. 

Our employees are empowered to do quality work, communicate clearly with homeowners, and build long-term careers with a company that values relationships over quick fixes. 

Position Overview 

This role is well-suited for a consultative sales professional who enjoys working directly with homeowners and guiding them through important home comfort decisions. 

The Comfort Advisor serves as the primary point of contact in the home, evaluating needs, presenting options, and recommending heating and cooling solutions that align with customer priorities. 

High performers regularly achieve six-figure incomes, with typical on-target earnings ranging from $100,000 to $250,000 based on results. 

Key Responsibilities 

✔ Meet with homeowners to evaluate HVAC needs and comfort concerns 

✔ Educate customers on system options, efficiency, and long-term value 

✔ Deliver a professional, low-pressure sales experience focused on trust 

✔ Create accurate proposals and present financing options when applicable 

✔ Maintain follow-up communication with prospective and existing customers 

✔ Partner with installation and service teams for a seamless customer experience 

✔ Consistently achieve performance targets while operating with integrity

Requirements

Candidate Profile 

✔ Proven success in in-home or consultative sales 

✔ HVAC or residential home services experience preferred, not required 

✔ Strong communication and listening skills 

✔ Coachable and committed to continuous improvement 

✔ Self-motivated and comfortable in a performance-based role 

✔ Proficient with CRM systems and digital sales tools 

✔ Professional, customer-facing demeanor 

✔ Valid driver’s license with a clean driving record 

Culture & Values 

At Ted’s, success is built on more than performance. The team operates with a strong foundation of values, including: 

✔ A genuine desire to understand customer needs 

✔ Humility and a willingness to learn 

✔ High personal standards and accountability 

✔ Commitment to doing the job the right way 

✔ Professionalism that builds trust with every interaction 

Benefits

Compensation & Benefits 

✔ Commission-based compensation with strong earning potential 

✔ Structured onboarding and ongoing sales development 

✔ Company vehicle (local candidates) and necessary sales tools provided 

✔ Health, dental, and vision insurance 

✔ 401(k) with employer contribution 

✔ Paid time off and HSA options