Markets Support Analyst

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsible for managing the trade-capture workflow for the US Mortgage and Municipal Trading Desk, with a focus on Municipal Bonds, Mortgage Index derivatives, and related hedge products. Trade Control responsibilities include, but are not limited to, performing initial review of trade bookings; working with trading and sales to resolve discrepancies and ensuring proper flow into the system of record; facilitating monthly life cycle credit events and scheduled trade compressions; Perform reconciliation of trade positions and tasks associated with end-of-day controls. In addition, the role requires all trade issues to be monitored, escalated as necessary, and resolved in a timely and efficient manner. As a result, the role is an escalation point for the various Operations Teams, and external clients on transaction related issues. Cross training with team members supporting other products will be required for coverage purposes.

Line of Business

The Fixed Income, Currency and Commodities (FICC) & Derivative Core Operations (FDCO) team perform end to end trade control, confirmation and settlements delivers control functions for the Global Mortgage Trading Desk and Sales Desk across the Global Mortgage Business, serving as a primary support partner for functions such as; Trade Validation, Trade Reconciliation, Processing of the lifecycle events and Regulatory reporting exception monitoring processes across FICC businesses and provides utility OTC derivative confirmation and settlement services for non FICC businesses.

Responsibilities:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Required Qualifications:

• Solid understanding of basic financial concepts such as time value of money, interest rate, mark-to-market
• Excellent Excel reporting-related skills
• Detail-oriented to operation trade flow, data entry, and data reconciliation
• Ability to liaise across multiple functional teams to resolve issues
• Ability to operate autonomously without direct supervision
• Ability to quickly analyze and make decisions in the event of a problem
• Ability to quickly grasp new industry practices and create/document new processes
• Strong organizational skills and ability to effectively prioritize multiple tasks

Desired Qualifications :

• 1 - 3 years of experience in the trade support and middle office space
• Knowledge of financial processing systems
• Understanding of the “Best Practices” and back-to-front product flow to manage Operational Risk
• Relevant industry product knowledge
• Proactive thought leadership to identify and deliver process improvements and efficiencies
• Knowledge of industry regulatory frameworks such as Volcker Reporting and DTCC Real-Time Reporting

Skills :

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift:

Hours Per Week: