Social Worker (MSW) /Case Manager (LCMSW)

Job Description

Job Description

Job Title: Social Worker (MSW) /Case Manager (LCMSW)

FLSA Status: Exempt

Sign-On Bonus: none; no relocation package is currently offered
Location: Senior TLC Center – Shelby, NC

Position Overview: Senior Total Life Care (STLC) is seeking a dedicated and experienced Social Worker (MSW) /Case Manager (LCMSW) to provide direct case management services to participants in a home and community-based care model. This role includes participant screening, counseling, care coordination, and resource linkage. The position requires regular in-person visits to skilled nursing facilities (SNFs) and private homes across Gaston, Cleveland, and Lincoln Counties.

Key Responsibilities:

• Participate in initial assessments, care planning, and biannual reassessments of participants as part of the Interdisciplinary Team (IDT)
• Maintain accurate and up-to-date case management records
• Provide individual and family counseling; develop and lead group counseling sessions and therapeutic activities
• Advocate for participant access to services and facilitate referrals to community agencies
• Serve as a liaison between participants and external organizations
• Advise staff on the impact of social, emotional, and cultural factors on health care delivery
• Foster team cohesion and effective staff relationships
• Contribute to the development of social work programs and policies
• Assist in coordinating 24-hour care delivery
• Document participant status changes and communicate updates to the IDT
• Update care plans throughout the reassessment cycle
• Collaborate actively with the IDT to ensure integrated, person-centered care
• Promote team unity and effective communication across discipline
• Implement SMART goals and interventions in participant care plans, ensuring timely documentation per organizational standards
• Uphold Senior TLC’s mission to support seniors in maintaining independence and quality of life in the community
• Perform other duties as assigned

Skills and Competencies:

• Proficiency in individual therapy techniques for geriatric populations
• Strong analytical thinking and problem-solving abilities
• Ability to connect clients with appropriate community resources
• Effective communication and collaboration within interdisciplinary teams
• Commitment to ethical practice within scope of licensure
• Ability to meet standardized competencies as defined by Senior TLC and CMS
• Team-building and relationship management skills
• Documentation and recordkeeping proficiency
• Cultural sensitivity and understanding of psychosocial factors in healthcare
• Flexibility and adaptability in a dynamic care environment

Desired Qualifications:

• Minimum of three years of experience in health and human services, with emphasis on geriatric care
• At least one year of direct work with frail elderly individuals in community or clinical settings
• Proven background in interdisciplinary care planning and coordination
• Strong foundation in geriatric counseling and linking clients to appropriate community resources

Education, Licensure, Registry and Certification:

• Minimum: Bachelor’s degree in Social Work
• Preferred: Master’s degree in Social Work from an accredited institution
• LMSW, LISW, LCMSW, or LCSW
• Additional Requirement: Valid North Carolina Driver’s License and access to a personal vehicle

Health Requirements:

• Must be medically cleared for communicable diseases and up-to-date on immunizations
• Must be able to provide care to adult and geriatric populations