Supplier Performance Management Monitor

Supplier Performance Monitor

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Key Responsibilities:

• Monitoring the collection, processing, and analysis of data from external third-party Supplier for sponsored clinical trials
• Monitoring and evaluating Supplier compliance and data quality
• Tracking corrective actions in relation to monitoring issues and audit findings; escalates as appropriate
• Developing professional relationships with external third-party Suppliers and with stakeholders

Basic Qualifications

• Doctorate/ Masters/BA/BS/RN/AD/GED
• If Master’s degree, 3 years of directly related experience; if Bachelor’s degree, 5 years of directly related experience; if Associate’s degree, 10 years of directly related experience; if GED, 12 years of directly related experience
• Laboratory auditing experience, In-vitro diagnostics preferred

Preferred Qualifications

• 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier)
• Technologist or work experience in imaging or laboratory technology and their application to clinical trials
• Management experience of direct reports

Knowledge

• Technical knowledge of the assigned area of focus (imaging, adjudication, specialty laboratory testing), including techniques and technologies
• Knowledge of Good Clinical Practice (GCP)
• QA processes (particularly Corrective and Preventive Action, Deviation Reporting, Auditing)

Key Competencies

• Exceptional oral and written communication skills
• Ability to understand the needs of diverse stakeholder groups
• Exceptional problem solving and analytical skills
• Ability to define and track metrics
• Attention to detail and understanding of the potential impact of clinical data discrepancies
• Technical mastery of key databases and systems

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply