Product Delivery Engineer

Product Delivery Engineer Location Hybrid remote in Charlotte, NC :

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking a Senior Product Delivery Engineer who will be part of a cross-functional group of security, product, tech, and business leaders responsible for leading, planning and delivery for key initiatives. Your primary job is to facilitate outcome-focused delivery on a continuous basis, manage complexity, and help product teams deliver exceptional products and services to our internal stakeholders and customers.

Our ideal Senior Product Delivery Engineer cares deeply about streamlining processes and delivering solutions and outcomes which exceed customers' expectations. You'll love this job if you are energized by collaborating with others to solve problems and excited about creating and leading matrixed-team delivery release processes. Great candidates for this role possess exceptional leadership and communication skills, a deep understanding of the product development process, and a proven track record of successfully delivering products and solutions.

As a Product Delivery Engineer within the Information Security organization, you will:

• Lead, design, and manage delivery and release processes (initially within the cloud security product group); design delivery process, when needed.

• Leverage data analysis and customer research to gather requirements and then ensure the appropriate product teams/resources are assembled to deliver the most fitting solution.

• Work with multiple product teams to identify, manage, and track commitments. Also manage and track cross team dependencies associated with those commitments.

• Work to identify impediments to deliver on our prioritized objectives early, actively help resolve those impediments, and escalate appropriately when needed.

• Provide proactive visibility and effectively communicate delivery targets, commitments and associated outcomes, and progress, up to senior leadership levels.

• Collaborate with Security, Tech, Product and Business stakeholders to develop and optimize routines, tools, and processes for continuous improvement.

• Encourage a culture of team-driven decision making and commitment.

• Establish entry point for requests which will quickly clarify requirements, save time and enable teams to focus on priority assignments

• Create and maintain documentation repository and process standardization for program level delivery and release artifacts

• In partnership with Group Product Managers, facilitate the prioritization and sequencing of backlog items to align with value and strategic importance.

• Organize, lead and facilitate cross-organizational and cross-team quarterly planning sessions to support predictable delivery of outcomes.

• Consult and advise on product management practices leveraging proven experience with delivery methods and tools

• Assist with the measurement of product delivery by:

o Synthesizing value outcomes for each feature to set specific, measurable objectives so we can measure success.

o Managing ongoing measurement and reporting of these criteria.

o Apply feedback loops and learning cycles to continuously improve the delivery management process

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Minimum Qualifications

• Typically a Bachelor's degree, or equivalent work experience

• Typically seven or more years of relevant experience;

• Technical and functional subject matter expert knowledge across security domain areas

Experience Should Include

• 5+ years relevant experience in product management, program management, process development, release management or coaching experience in IT/Security domain within product-aligned organization
• 5+ years experience working in the product model, with a strong understanding of delivery methods and tools
• Ability to communicate complex concepts in easy-to-understand terminology across various levels of stakeholder audiences
• Ability to influence peers, partners, and senior leaders to find common ground, push for consistency where possible and navigate competing interests (with the ability to effectively facilitate cross-functional conversations through all levels of leadership).
• Proven ability to self-organize and lead through ambiguity
• Experienced in technical problem solving
• Professional capabilities in technical writing and communication

Preferred Skills/Experience

• Experience with Cloud technologies (Azure, AWS, GCP)
• Cloud Certifications

#ISS

#LI-HYBRID

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00 U.S. Bank accepts applications for this position on an ongoing basis.