Collision Manager

Buddy Isles Collision, is seeking a knowledgeable, highly motivated, professional, Collision Manager/Estimator to lead our team with pride. Applicants must be able to thrive in a busy facility filled with great potential and endless resources. Experience with insurance company

DRP guidelines & procedures is a highly favored asset for this position!

is a proud, family-oriented business that provides quality workmanship, service, and commitment to our customers. In addition, our team continuously strives to give back to our community in any way possible. Now, all we need is you to help us fulfill our mission!

“To facilitate and expedite the auto repair process while preserving pride, integrity, and craftsmanship for our customers and our employees.”

Our Area:

Littleton/Lake Gaston is a small town located in Northern North Carolina. We are in between I-95 and I-85 half way between Florida and New York. We have a beautiful Lake here for Fishing and excellent hunting. We also have hiking trails, campgrounds and near by parks. Our weather is the best all around in the country. If your looking for a great family environment then we have the place for you.

we believe that an employee should be compensated with a substantial * base salary * and a gross profit bonus. (Relocation package)

Our Area Strong Points:

• Friendly, Family oriented community where neighbors help neighbors.
• Choices in types of educational options for children.
• Serene beauty. Land!
• Local Lake Gaston for activities from Fishing to Wake Boarding.
• Bike Trails .
• Ample places in the area to enjoy the outdoors- Parks, Lake Gaston, Roanoke Rapids Lake, Roanoke River and sportsman clubs.
• Hunting Wildlife Public Land.

We offer:

• No Saturdays (Family Time)
• Heated and AC Facility.
• Large Open Shop, Clean Bays.
• Team Events.
• Car Shows.
• 7:30a.m. to 5:30p.m. Monday .
• Health Insurance.
• Paid training & Continues Education Courses.
• PTO.
• Bonus GP Pay.
• Paid Vacation and Major Holidays.
• Great Shop Culture.

Google 4.7 Rating

What are the day-to-day responsibilities?

• Forecast goals and objectives for the Collision Center and strive to meet them.
• Prepare and /or administer an annual operating budget for the collision center.
• Understand, keep abreast of, and comply with federal, state, and local regulations that affect collision center operations, such as: hazardous waste disposal, safety inspections, OSHA right-to-know, associate safety programs, EPA air quality standards etc.
• Facilitate the recruiting, selection, on boarding, and training of associates; planning/scheduling/assigning, monitoring and appraising job results and associate performance; and the coaching, counseling and disciplining of associates so as to develop and retain a qualified workforce.
• Submit and /or maintain collision center technicians’ payroll, associate documentation as well as technician certification certificates – e.g. I-CAR / OEM / ASE / AC required by Region and company guidelines.
• Establish and maintain good working relationships with Dealerships, insurance adjusters and customers to encourage repeat and referral business.
• Ensure customer complaints are handled appropriately.
• Ensure that Collision Center facilities including customer waiting areas and work areas are appropriately maintained and clutter free.
• Maintain proper operational documentation and customer repair files.
• Accountable for compliance to all collision initiatives.
• Ensure the collection of Accounts Receivable on all insurance and wholesale account closed.
• Maintains all financial accounts related to collision center operations, AR/Open RO list/PO schedule - to ensure compliance accounting rules.
• Ensure RO’s closed reflect work performed and are compliant to Advanced rules on revenue recognition.
• Ensure the collision center’s parts and supply inventory is maintained per Advanced Parts reconciliation standards.

Qualifications:

• Ability to multi-task.
• Excellent customer service.
• CCC1 estimating experienced preferred.
• Basic Computer skills.
• Positive, friendly attitude, along with a customer service mentality.
• Enjoy working in a fast-paced environment.
• Excellent oral and written communication skills.
• Team player.
• Must have a valid driver’s license.
• Ability to learn new technology and research OEM repair procedures.
• I-CAR Certifications valued.

Automotive Excellence Since 1973!Family-Oriented—State-of-the-Art FacilitySince 1973, "Buddy Isles" has been a trusted name in the Littleton community. What began as a one-bay shop founded by Buddy Isles Sr. has grown into a 55,000 sq. ft., state-of-the-art facility—now proudly led by Buddy Isles Jr. and his wife, Morgan. Built on passion, family values, and quality craftsmanship, our shop offers full-service automotive repair, restoration, body work, towing, tires, and custom builds—all under one roof.We’re more than just a place to work; we’re a family-oriented business that believes in taking care of our team. Our facility is clean, organized, and climate-controlled for year-round comfort. We offer competitive pay with bonus opportunities, paid training, health insurance, vacation, and major holidays off. Most importantly, we respect your time—no Saturdays required, so you can enjoy a true work-life balance. With a 4.7-star rating on Google and a supportive team culture, Buddy Isles Tire & Automotive is a place where you can grow your career and be proud of the work you do.If you’re passionate about the automotive industry and want to be part of something meaningful, we’d love to hear from you.