Customer Support Specialist

HVW Recruiting
High Point, NC

Looking for real flexibility and a role that fits your life?

Join our remote team as a Customer Service Representative and help support real people with real questions — all from the comfort of your own home. Whether you're balancing family life, school, or just looking to avoid the daily commute, this opportunity gives you control and a meaningful way to earn.

What You’ll Do:

  • Answer inbound calls and make follow-up outbound calls
  • Help customers with questions, concerns, and support
  • Accurately input customer information into our system
  • Follow up with care to ensure customer satisfaction when needed
  • Consistently meet performance goals for growth potential

Requirements

  • High school diploma or equivalent
  • Excellent verbal communication skills
  • A quiet, organized workspace and reliable internet
  • Proficiency with Windows and general computer use
  • Flexible schedule availability, including evenings/weekends (set your own schedule)

Technology Requirements (MANDATORY to begin work):

  • Windows 11 desktop or laptop
  • Minimum 16 GB RAM
  • No Chromebooks or Apple devices
  • Dual monitors recommended (not required at time of application)
  • USB noise-canceling headset (not required at time of application)
  • Hardwired internet connection (not required at time of application)

Benefits

  • Work remotely and skip the commute
  • Set your own schedule
  • Earn $12–$15/hour upon successful certification
  • Performance-based pay increases
  • Join a positive, supportive virtual team
Posted 2025-12-02

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