Lead Engineer Tech @ the Courtyard Crabtree

Job Description

Job Description

Description:

· Expectations of this position requires a 50 hour work week which includes weekends/evening and (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This applies only to associates who are non-exempt.

· Daily supervision of the Maintenance staff including primary and secondary assigned hotels.

· Work directly with the GM to set number of hours/visits/shifts each month for individual and area property maintenance services.

· Maintenance and repair of hotel rooms & public areas, swimming pool, laundry, HVAC systems and kitchen equipment.

· Ensure preventive maintenance is performed in a timely fashion a on all equipment. Maintain the necessary documentation to support the P.M. process.

· Practice accident prevention and ensure that the safety of all individuals is paramount in the planning and execution of all repair work and maintenance procedures.

· Assist the Area Manager and General Manager in the training of the hotel team in accident prevention and emergency response.

· Ensure the hotel is following the requirements associated with Franchise Quality Assurance guidelines (QA Inspection).

· Complete all maintenance and repairs in a timely, cost effective basis, and according to Franchisor/SHG specifications.

· Manage the inspection of all building systems to ensure guest and employee safety.

· Respond quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.

· Assist the property’s GMs hiring, developing, motivating, coaching and counseling, and conducting performance reviews of the maintenance staff.

· Conduct training classes regarding safety, security, and department procedures and service guidelines.

· Ensure staff understanding of Franchisor/SHG standards, philosophy, and market position processes.

· On call at all times to support hotel in maintenance related items.

· Duties are subject to change and additional responsibilities/tasks may be assigned as needed.

· Minimum of two-years experience* in hotel/restaurant maintenance and quality control. *Length and depth of experience may vary based on property type, needs and number of rooms.

· Knowledge of all technical aspects of engineering: mechanical, electrical, plumbing, HVAC, communications systems.

· Exceptional people skills, ability to train and mentor associates at various levels.

· A sense of urgency in all matters.

· Must be able to communicate effectively verbally and in writing with superiors, colleagues, Guests and corporate staff.

· Proficient with computers.

· Proficient in cost analysis and budgeting.

· HVAC certification.

· Swimming Pool Certification.