Director of Strategic Communications - Moody's Analytics Data Estate

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Employment eligibility to work in the U.S. is required, as Moody’s will not pursue visa sponsorship for this position

Skills and Competencies

• Demonstrated experience closely supporting and collaborating with senior executives, preferably at the C-suite level, to ensure effective communication and alignment on strategic initiatives
• Experience developing communications strategies and timelines aligned with SDLC or similar software development processes
• Prior experience in message development, campaign execution, and document creation (e.g., PowerPoint decks, brochures, newsletters)
• Prior experience with financial data, commercial real estate data, public registration and regulatory data, structured and semi-structured news data, and the relationships between entities in such datasets is preferred but not required
• Experience communicating complex topics to diverse audiences, including senior executive leadership and cross-functional business units
• Experience working in large corporate or global consulting environments is beneficial but not required
• Strong analytical skills for synthesizing information from varied documentation and sources
• Proficiency in Microsoft PowerPoint, Excel, and Word
• Familiarity with AI communications tools and platforms is a plus
• Outstanding verbal and written communication skills
• Demonstrated initiative, enthusiasm to learn, excel, and be a part of a dynamic team

Key Competencies

• Communication: Clear, concise, and tailored messaging for diverse audiences
• Stakeholder Management: Collaborative engagement with senior leaders and cross-functional teams
• Adaptability: Flexibility in responding to evolving business needs and priorities
• Leadership without Direct Reports: Ability to guide, mentor, and influence junior staff and peers
• Strategic Thinking: Development and execution of communications strategies aligned with business objectives and SDLC milestones

Education

Undergraduate/first-level degree (e.g., Bachelor’s) or graduate/second-level degree (e.g., MBA, Master’s) with an emphasis in communications, business, marketing, or related fields

Responsibilities

The Director of Strategic Communications will directly support a broad spectrum of stakeholders for the Moody’s Analytics Data Estate, including the Chief Data Officer, heads of software engineering, product, strategy, governance, and risk. This position is responsible for designing, coordinating, and executing comprehensive internal communications campaigns and supporting external facing communications, including marketing and sales. The Director collaborates with cross-functional teams to develop and deliver clear, consistent, authoritative, and audience-specific communications, ensuring that messaging and timelines are aligned with the Chief Data Officer’s software development lifecycle, data enhancements, product launches, and go-to-market initiatives.

This role enables teams to better understand organizational priorities, initiatives, and outcomes, ultimately supporting informed decision-making and operational excellence.

• Serve as the accountable owner of internal communications for Moody’s Analytics Data Estate, developing, coordinating, and maintaining a single, authoritative source for messaging, timelines, and campaign documentation across all domains
• Directly support the Chief Data Officer to distill complex information into impactful messaging and create presentation materials for executive, workforce, and external audiences, effectively communicating strategy, operational progress, client impact, and shareholder value enhancement
• Design and implement communications strategies and timelines aligned with the SDLC, data enhancements, product launches, and go-to-market initiatives, ensuring key messages are delivered at appropriate stages of project and product development
• Tailor messages, talking points and presentation materials for a wide range of audiences, including the Moody’s board, senior executive leadership, and senior managers from operations, product, strategy, technology, marketing, risk and sales
• Closely support the Sales function by developing and maintaining authoritative, up-to-date communications resources that empower sellers with accurate information about Moody’s data offerings, product differentiators, and value propositions
• Create and deliver client- or pursuit-specific content for the Sales team, including tailored messaging for individual clients, responses to RFIs and RFPs, materials for bakeoffs, and deep-dive presentations addressing unique customer requirements, objections, or upsell opportunities
• Develop artifacts (e.g., decks, brochures, infographics) and talking points to support sales engagements with existing customers, especially for situations involving service dissatisfaction or renewal/expansion discussions, ensuring communications are responsive, transparent, and customer-centric
• Partner with technical teams by providing detailed communications requirements during the gathering phase for reporting dashboards, and actively participate in user acceptance testing (UAT) to ensure dashboards deliver the information needed for effective internal and external communications
• Lead and coach junior communications staff, providing guidance on best practices, campaign execution, and document creation, while serving as an individual contributor and team lead (without direct managerial responsibilities)
• Collaborate with stakeholders to synthesize information from varied documentation, translating complex topics into accessible and actionable communications
• Develop and execute internal communications campaigns, including the creation of PowerPoint decks, brochures, newsletters, and other materials, ensuring clarity and consistency across all outputs
• Establish standards and guidelines for message development, publishing, and review, ensuring communications are structurally accurate, aligned with enterprise priorities, and scalable for future needs
• Provide guidance to business partners on effective communication strategies, identifying gaps in existing messaging and designing new approaches to support application interfaces, workflows, and usage reporting
• Ensure communications are AI-ready and interoperable, supporting advanced tools and platforms for message delivery, content generation, and stakeholder engagement
• Proactively identify and resolve conceptual conflicts in messaging among domains, products, and legacy systems, communicating changes and their rationale to all relevant stakeholders
• Build strong and collaborative relationships with business partners, helping to identify gaps in communications and designing new strategies to support evolving business needs

About the team

The Moody’s Data Governance team operates as a central capability within the Data Estate, focused on ensuring data is fit for purpose, trusted, and aligned to customer use cases across Moody’s Analytics. The team defines and enforces data governance standards by identifying critical data elements, designing logical data models, documenting lineage, and establishing field-level data quality policies that reflect how customers actually use the data. Organized around domain-based data steward pods and supported by shared functions such as QA design, metadata management, entitlements, and customer engagement, the team works closely with product, engineering, and data operations to clarify accountability, reduce overlap, and improve decision-making. Through this operating model, Data Governance drives higher data quality, transparency, and interoperability, while enabling scalable analytics, regulatory compliance, and AI-ready data across the enterprise.

For US-based roles only: the anticipated hiring base salary range for this position is $151,000.00 - $218,950.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected] . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

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Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.