Recreation & Aquatics Intern

Position Description Summary

Recreation and Aquatics Interns are responsible for the safe and successful operation of the pool deck and aquatics facilities. This is a spring semester internship. Housing is available at a weekly cost.

Role & Responsibilities

• Conduct pre-season inventory of recreation, pool, and activities supplies; assist with ordering. 

• Assist in planning, scheduling, and preparation for spring programs and summer launch. 

• Support spring events (set-up, coordination, member engagement – Easter Party, Mother's Day Tea, Music Bingo, Murder Mystery Dinner). 

• Assist with pool operations, supervision of seasonal staff, and coverage of hours. 

• Serve as acting supervisor in the absence of the Recreation Director. 

• Create a memorable experience for all Members and guests while consistently providing excellent customer service. 

• Provide immediate attention to all Members and guests upon arrival/check-in and assist with any requests. 

• Refer to each Member by name when possible, to enhance the Member experience. 

• Enforce all Club rules and policies in and around the aquatics area. 

• Respond to emergencies appropriately. 

• Facilitate recreation activities and contribute feedback on activity success and Member engagement. 

• Maintain knowledge of Club events, promotions, and general activities. 

• Maintain the cleanliness of the aquatics area according to Club standards. 

• Promote a fun and relaxing atmosphere, responding to requests in a timely and professional manner. 

• Project an upbeat and positive attitude with strong work ethic. 

• Advise management of Member or guest complaints promptly. 

• Complete all opening, side, and closing duties as assigned. 

• Adhere to all state and local laws, as well as health and sanitation codes and guidelines. 

• Be detail-oriented, able to prioritize in a fast-paced environment, and contribute to a strong team dynamic. 

• Operate within all established Club guidelines, policies, standards, and procedures. 

• Maintain responsibility for issued uniforms and wear appropriate uniform while on duty. 

Qualifications & Education Requirements

• Strong analytical skills, attention to detail, creativity, and motivation. 

• Ability to communicate effectively and professionally. 

• Willingness to learn and take instruction. 

• Dependable, prompt, and team-oriented. 

• Positive attitude and solid work ethic. 

• Country or private club experience preferred. 

Other Accountabilities

• Employees may be asked to perform various duties to support the team environment due to the fluctuating demands of Club operations. 

• Adhere to all company standards of operations, policies, procedures, manuals, memos, and instructions. 

Working Conditions

• Outdoors, on the pool deck, in varying weather conditions