Senior Manager, Distribution and Fulfillment Operations
- Manage daily operations of Mood’s production and distribution center, including assembly, packaging, inventory control, and outbound logistics.
- Ensure compliance with all regulatory requirements, safety standards, and company policies.
- Oversee scheduling, resource allocation, and capacity planning to meet customer demand and operational goals.
- Monitor KPIs, analyze performance data, and implement process improvements to enhance efficiency, quality, and accuracy.
- Support budgeting and cost management efforts in partnership with Finance.
- Coordinate equipment usage, facility layout, and workflow to maximize productivity and prepare for future growth.
- Build, mentor, and support a high-performing team of supervisors and associates, fostering a culture of accountability, compliance, and innovation.
- Partner cross-functionally with Compliance, Supply Chain, and other business units to align operations with company objectives.
- Manage relationships with carriers, vendors, and suppliers to ensure service quality and cost efficiency.
- Identify and mitigate operational risks while supporting business continuity.
- Bachelor’s degree in Operations Management, Supply Chain, Industrial Engineering, or related field (or equivalent experience).
- Minimum of 5 years of progressive leadership experience in manufacturing, assembly, or distribution environments.
- Demonstrated experience managing budgets and operational performance.
- Hands-on experience with ERP or warehouse management systems.
- Knowledge of compliance, safety, and quality standards; experience in regulated environments such as GMP, ISO, or FDA preferred.
- Strong problem-solving and process improvement skills; exposure to Lean or Six Sigma methodologies a plus.
- Proven ability to lead, motivate, and develop teams in a high-paced environment.
- Excellent communication and collaboration skills with the ability to work effectively across departments.
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