One-on-One Support Staff

Miracle Houses
Charlotte, NC

Job Description

Job Description

Position Summary

Miracle Houses, Inc. is seeking compassionate, reliable, and trauma-informed professionals to join our team as One-on-One Support Staff , providing individualized behavioral and emotional support to youth with complex needs. This position plays a key role in maintaining a safe, structured, and therapeutic environment for youth who require enhanced care and individualized attention due to behavioral, emotional, or developmental challenges.

As an Intensive Behavioral Support Specialist and Individualized Support Youth Mentor , you will work closely with high-risk youth in one-on-one settings to provide consistent support, implement behavior intervention strategies, and respond to crises with empathy and professionalism. You will serve as a direct care role model, mentor, and stabilizing influence in the life of a young person.

Key Responsibilities
  • Provide intensive, individualized support to youth with high behavioral or emotional needs.

  • Serve as a One-to-One Behavioral Interventionist , implementing behavior management plans developed by clinical staff.

  • Promote youth safety, emotional regulation, and personal development through positive reinforcement and structured activities.

  • De-escalate behavioral crises as a Crisis Response Youth Support Worker using trauma-informed, non-violent intervention techniques.

  • Work closely with the treatment team to track progress and communicate behavioral trends or concerns.

  • Support youth in developing coping skills, social skills, and independent living abilities as an Enhanced Care Youth Specialist .

  • Provide stabilization services during high-risk periods as a Behavioral Stabilization Specialist .

  • Maintain a clean, safe, and supportive environment, ensuring all youth are monitored and supervised at all times.

  • Model healthy boundaries, respect, and consistency as an Individualized Support Youth Mentor .

  • Maintain documentation, incident reports, and shift notes in compliance with program policies.

Qualifications
  • High school diploma or GED required; Associate's or Bachelor's degree in psychology, social work, human services, or related field preferred.

  • Minimum 1 year of experience working with high-needs or high-risk youth in a residential, group home, or mental health setting preferred.

  • Familiarity with trauma-informed care, positive behavioral interventions, and youth development models.

  • Ability to remain calm, grounded, and professional during behavioral escalations or emotional crises.

  • Strong communication, problem-solving, and interpersonal skills.

  • Must pass background checks, drug screening, and relevant certifications (e.g., CPR/First Aid, NCI/TCI if required).

  • Valid driver's license and clean driving record preferred.

Preferred Titles/Skill Keywords (Descriptive of Role)
  • Intensive Behavioral Support Specialist

  • High-Needs Youth Support Specialist

  • One-to-One Behavioral Interventionist

  • Crisis Response Youth Support Worker

  • Intensive Youth Care Specialist

  • High-Risk Youth Support Specialist

  • Behavioral Stabilization Specialist

  • Enhanced Care Youth Specialist

  • Individualized Support Youth Mentor

  • Youth Safety & Behavior Support Specialist

Why Work at Miracle Houses, Inc.?

At Miracle Houses, we are committed to helping youth transform their lives through structure, stability, and support. Join a dedicated team of professionals working together to create safe, healing-centered environments that empower young people to thrive.

Job Posted by ApplicantPro
Posted 2026-03-27

Recommended Jobs

Controlled Information Compliance Specialist

AECON
Charlotte, NC

Come Build Your Career at Aecon! As a North American leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some…

View Details
Posted 2026-05-09

Customer Development Manager - Target (Midwest Remote)

Nestlé
North Carolina

  At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective s…

View Details
Posted 2026-06-06

Dentist

First Choice Community Health Centers
Spring Lake, NC

Why Join First Choice Community Health Centers Nestled in the heart of North Carolina, Harnett County offers a unique blend of small-town charm and convenient access to big-city amenities. Located…

View Details
Posted 2026-01-25

Automotive Sales Associate - 5 day work week!! No Sundays!!

Gastonia Chevy Buick GMC
Lowell, NC

Job Description Job Description   Gastonia Chevrolet GMC Buick Cadillac is under new ownership as of November 1st. We are committed to growth as a dealership as well as growth in the careers of …

View Details
Posted 2026-03-20

General Manager - Restoration/Construction

First Onsite - US
Charlotte, NC

Job Description Job Description A Day in the Life of a General Manager As General Manager, you are at the center of our business, leading with vision and driving performance across every depar…

View Details
Posted 2026-03-20

Exceptional Children's Teacher Middle School Inclusion/Resource

Davidson Charter Academy: CFA
Lexington, NC

Job Description Job Description Salary: Exceptional Children's Teacher Middle School Inclusion/Resource Davidson Charter Academy is a K-8 public charter school. We are seeking a dedicated a…

View Details
Posted 2026-06-20

Broadband Cable Installer

Vyve Broadband
Forest City, NC

Keep our communities connected As a Broadband Network Technician (BT IV–V) at Vyve Broadband, you’ll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the inte…

View Details
Posted 2026-06-05