CSM => Relocate to China

Kaiyan Medical
Charlotte, NC
Job Description:
职位描述
Serve as the core liaison between the Shenzhen factory and international clients (primarily European and American markets), responsible for daily communication, demand confirmation, progress alignment and issue coordination.
Track the full order lifecycle covering sampling, quotation, order placement, production scheduling, manufacturing, quality inspection, shipment and customs clearance through to after-sales service, to guarantee on-time, on-spec and full-quantity delivery.
Maintain client relationships to boost customer satisfaction and repeat purchase rate; collect client feedback and communicate with internal R&D, Product and Quality teams to drive product optimization.
Support BD and sales teams by preparing English proposals, quotations and technical documents; participate in overseas exhibitions, client visits and video conferences.
Coordinate cross-functional teams including R&D, Engineering, Quality, Supply Chain and Logistics to resolve client issues (technical, lead-time and after-sales matters) in a timely manner.

Requirements:
职位要求
Bachelor’s degree or above. Fluent English (spoken & written) with the ability to communicate with overseas clients without barriers.
At least 5 years of working experience in overseas customer success, foreign trade merchandising or project management; candidates with experience in medical devices, beauty equipment or hardware industry are preferred.
Familiar with ODM/OEM business model for medical devices; basic knowledge of MDR, FDA and NMPA compliance requirements is a plus.
Excellent communication, coordination, time management and problem-solving skills. Detail-oriented, self-driven and able to work under pressure.
Prior experience with phototherapy / medical beauty equipment is preferred. Occasional business trips (domestic & overseas) are acceptable.
Benefits:

Skills:
CSM, PMP
Posted 2026-08-04

Recommended Jobs

Remote Sales Representative

The Gainey Agency
Charlotte, NC

Job Title: Remote Sales Representative (Entry Level) Location: Remote (Work From Home) Schedule: Flexible | Full-Time or Part-Time About the Role We are currently looking for motivated ind…

View Details
Posted 2026-08-19

QC Chemistry Lead

Accentuate Staffing
Raleigh, NC

Accentuate Staffing is partnering with a leading pharmaceutical company who is hiring for a QC Chemistry Lead. This is a direct hire opportunity, offering competitive pay and benefits, working onsite.…

View Details
Posted 2026-05-27

Facilities Maintenance Technician - R&D Lab Support

Belcan
Charlotte, NC

Job Title: Facilities Maintenance Technician - R&D Lab Support Pay Rate: $28.87/hr. Location: Charlotte, NC Zip Code: 28269 Schedule: Shift 3 - Monday-Friday, 11 PM - 7:30 AM (Weekends/OT as neede…

View Details
Posted 2026-08-19

Assembler/Packer I

The HEICO Companies, LLC
Raleigh, NC

The Assembler/Packer I performs a variety of repetitive operations to package Company products prior to shipping, assemble complex components, and install Heli-Coils. This employee must actively promo…

View Details
Posted 2026-08-19

Nutrition Care Coordinator

Option Care Health Inc.
Raleigh, NC

A Day in the Life at Option Care Health Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option …

View Details
Posted 2026-08-19

Full-Time Physician - Vein Medicine Clinic

CHS Recruiting
Raleigh, NC

OPEN POSITION: Physician - Vascular Medicine Clinic SCHEDULE: - Full-Time - 40 Hours per Week - 4-Day and 5-Day Options - Monday to Friday - No Weekends - No Holidays - No Evenings…

View Details
Posted 2026-05-27

Expert Full Spectrum GEOINT (FSG) Analyst

Geo Owl
North Carolina

Expert Full Spectrum GEOINT (FSG) Analyst CLEARANCE REQUIRED : TS/SCI This job is located in: Ft. Bragg, NC The FSG Analyst is responsible for performing complex and timely imagery analysis…

View Details
Posted 2026-06-29

Gopuff Delivery Driver Partner

Gopuff
High Point, NC

Job Description Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller de…

View Details
Posted 2026-08-15

Production Team Partner - Mat Roller & Order Builder - UniFirst

UniFirst
Fayetteville, NC

Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Production Team Partner to join our UniFirst Family. As a Team Partner in the Production Department, you w…

View Details
Posted 2026-08-06

Linux Desktop Support

North Carolina State University
Raleigh, NC

: Posting Information Posting Number PG192789EP Internal Recruitment No Working Title Linux Desktop Support Anticipated Hiring Range $70,000 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm, …

View Details
Posted 2026-08-18