Key Account Manager - Warehouse Distribution & Retail

Job Title: Key Account Manager-Warehouse Distribution & Retail
Location: US Remote
Base Salary Rate: $97,006-$114,125
Job type: Full-time

Where Fire Safety Innovation Meets Opportunity:
As part of Kidde Global Solutions Commercial Fire Business Unit, you’ll be part of a legacy of leadership in fire safety, working with cutting-edge technologies that protect lives and property worldwide. With a recent $10M investment in product innovation, we’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way. If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now.

About this role:
The Key Account Manager (KAM) will be instrumental in driving incremental sales of key clients through the Edwards and Kidde Commercial channel partner networks, achieving an annual Sales target by developing, implementing, and executing Strategic Account plans targeting all sales opportunities within assigned strategic clients and new Strategic Account customers. This remote field position is open to candidates in all locations.

Key Responsibilities:

• Maintain and develop relationships with key individuals within assigned client’s organization that are responsible for fire & life safety decisions ensuring facilities are protected, meet the required life safety requirements, and maintained.
• Identify and work with decision makers at multiple levels spanning project design and construction teams to best position Edwards / Kidde Commercial solutions for both new construction and replacement projects. Typical key decision-makers include C-Level executives, leaders of design & construction, project managements, client operation leaders, Directors of Facilities/Engineering, and Design Consultants. Act as a trusted advisor to these key decision makers for all projects across a client’s portfolio.
• Partner with the Strategic Account Manager involved in the warehouse distribution centers and retail vertical segment to increase Edwards / Kidde Commercial market presence within existing and future strategic accounts.
• Develop strategic account plan, create a clear and deep understanding of assigned customers’ business goals and objectives, buying criteria and definition of value.
• Coordinate and lead development of Statements of Work for design, installation, and service that is delivered by the Edwards / Kidde Commercial Professional Services & Solution (PSS) team, which are tailored to strategic clients, engineers, and partners.
• Craft and manage RFPs, lead Pre-Bid Meetings, and forecast project pipelines for strategic client directly or indirectly contracted with Edwards / Kidde Commercial channel partners for project execution.
• Coordinate with Edwards / Kidde Commercial channel managers and authorized partners for targeted project strategies.
• Conduct needs assessments, lead system/product solution concepts with internal teams to ensure solutions meet and/or exceed client’s needs, deliver specifications and presentations, and engage internal and external resources to facilitate sales.
• Ensure seamless project execution and client satisfaction by maintaining communication with all client stakeholders and the local Edwards / Kidde Commercial team members (channel manager, partner, and/or PSS).
• Create new service opportunities by developing bid proposals for annual test, inspection, and maintenance contracts for national retail chains via our affiliate partner program.
• Build and maintain a professional network to support sales targets and stay current on industry trends.
• Resolve issues and challenges that may arise during client engagement.

Basic Qualifications:

• High School Diploma or GED.
• 5-+ years of experience in system/solution sales, preferably with Fire Alarm and Emergency Call Equipment.
• Willing to travel 75%.

Preferred Qualifications:

• Proficiency in CRM software (Salesforce) and Microsoft Office Suites (Excel, Word, PowerPoint, outlook), Revit/Bluebeam, as well as webinar tools such as Zoom and Microsoft Teams.
• Proven success in consultative selling roles demonstrating the ability to uncover and develop relationships from C-suite to site level leaders within an end client organization and determining the decision makers and influencers within the organization.
• Strategic thinking and problem-solving abilities.
• Strong interpersonal and communications skills.
• Demonstrated ability to work effectively across all organizational levels and manage multiple priorities.
• Formal certifications in AI Analytics is a plus.

What You Will Gain:

• Health Coverage: Choose from three medical plans, dental, and vision options.
• Financial Protection: Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Life, AD&D, and Disability Insurance.
• Paid Time Off: Vacation, sick days, company holidays, and various leave options (parental, FMLA, etc).
• Employee Support: EAP, adoption/surrogacy assistance, additional voluntary health benefits.
• Retirement: 401(k) plan with employer match.

Compensation and Benefits:
The base salary range for this role is $97,006-$114,125. Individuals may also be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, holidays), and more.

Kidde Global Solutions Overview:
Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe