SSG Account Officer II

City National Bank
Charlotte, NC
Overview:

SSG ACCOUNT OFFICER II

WHAT IS THE OPPORTUNITY?

Under general supervision, this colleague is responsible for managing a portfolio of problem consumer, commercial, real estate, and syndicated loans. Works in a team environment developing and recommending strategies to maximize recovery and reduce losses from own portfolio of commercial credits. Works closely with borrowers, executives, attorneys and mid-size company groups to review and restructure credit and repayment terms to better secure collateral, attain an equity position or charge-off the loan as appropriate. Performs other duties as requested. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act.

WHAT WILL YOU DO?

  • Investigate, analyze and evaluate the condition of the borrower to isolate problems in the credit. Develop strategies to maximize recovery and reduce loses from portfolios. Provide recommendations to the Team Leader about restructuring credits or presents exit strategy if restructuring is not possible within established time frames.
  • Negotiate and interface with executives, attorneys and certified public accountants in developing an action plan to rehabilitate, if possible, or develop and implement an exit strategy for the credit.
  • Create and prepare a variety of reports dealing with portfolio status and proposed action plans, performance tracking, forecasting losses, recommendations for charge-offs and other routine reports for area of responsibility.
  • Coordinate with other Bank departments (e.g., ABL, RM, Legal, CLC) as well as external regulators, auditors, business finance companies and auctioneers to proactively pursue the best course of action for the Bank regarding adversely graded loans.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

  • Bachelor's Degree or equivalent
  • Minimum of 4 to 6 years of experience in special assets in C&I, Real Estate, and/or fulfilling a lead agency role of a syndicated credit (s).
  • SAFE Act Registration Must be in good standing under “The Secure and Fair Enforcement for Mortgage Licensing Act of 2008” (Safe Act) and must be registered/licensed with the “Nationwide Mortgage Licensing System and Registry”; or must be able to be registered under the Safe Act.

Additional Qualifications

  • Thorough working knowledge of analysis of corporate financial statements, cash flow statements and commercial/corporate structure required.
  • Demonstrated ability to analyze credit and to develop and negotiate repayment terms with large and mid-size companies and high net worth individuals.
  • Strong working knowledge of loan restructuring and re-negotiation of interest rates, terms, collateral requirements, documentation and loan agreements.
  • Excellent verbal and written communication skills to interact effectively with all levels of Bank personnel and customers.
  • Must possess strong working knowledge of the Microsoft Suite.
  • Must be in good standing under “The Secure and Fair Enforcement for Mortgage Licensing Act of 2008” (Safe Act) and must be registered/licensed with the “Nationwide Mortgage Licensing System and Registry”; or must be able to be registered under the Safe Act.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Posted 2025-12-15

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