Center Manager

Piedmont Health Services Inc

Burlington, NC

About Piedmont Health Services
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title – Center Manager
Department - Administrative
Reports to – Director of Operations
Benefits -
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
Job Summary: Responsible for the overall operation of the Health Center in close coordination with the Center's management team. Direct supervision of the administrative staff. Insures develop and training of the administrative staff. Responsible for the accuracy of data implemented into the practice management system to ensure maximum reimbursement for the health care center. Works in collaboration with the Center's management team to ensure a high patient satisfaction rate, minimum no show rate, practice is within budget guidelines, compliant with JCAHO standards. Partners with the leadership team to determine the agenda for the monthly Center staff meetings and facilities the meeting.
Work Location: 5270 Union Ridge Road, Burlington, NC 27217
Schedule: Monday through Friday, 8:00am to 5:00pm
Travel: As Needed
Job Duties/Responsibilities -
Supervision of administrative staff.
Training and development of administrative staff.
Accuracy of data in Practice Management system to insure maximum reimbursement.
Collaboration with the Center's management team to ensure compliant with Budget expectations.
Ensures facility maintenance and safety standards are met.
Works in collaboration with management team insuring JCAHO standards are compliant.
In collaboration with management team insures optimal patient access and efficiency practices.
Works with PHS PR representative regarding community outreach.
Purchasing and Inventory control of administrative supplies.
Partners with the Lead Provider to determine which provider is out and then establishes and maintains the patient schedule.
Prepares in coordination with the Leadership team at each location the agenda for monthly staff meetings, facilities, prepares necessary documentation, agenda, minutes, etc.
Coordinates with outside groups regarding on site visits, tours, etc.
Qualifications -
Education: Bachelors Degree with two years related experience or an equivalent combination of education and experience.
Required: Prior management experience of 2 or more years. Teamwork, communication, planning, organization, decision making in a fast paced environment.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment
Pay Range: $53,827.00 - $72,339.00 ( commensurate with years of experience)
EEO STATEMENT
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 2026-01-13

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