Service Manager - Alden/Adair

LSA Management
Charlotte, NC

Job Description

Job Description

Service Manager / Affordable Housing / Alden/Adair Why Join LSA Management?

At LSA Management , we're more than property managers-we're community builders . As the property management arm of Laurel Street , we specialize in affordable housing , mixed-income communities , and workforce housing across the Southeast. With 3,000 units under management and an ambitious goal to reach 10,000 by 2030 , we're growing fast-and we want passionate professionals to grow with us.

What Makes LSA a Great Place to Work
  • Mission-driven & innovative property management company with big growth ahead
  • Collaborative leadership and a culture that values your voice
  • Real impact in the communities we serve
  • Dynamic work environment -perfect for problem-solvers and go-getters
About the Role: Service Manager

Looking for service manager jobs or a career in property maintenance leadership ? As a Service Manager , you'll lead the maintenance team and ensure our communities meet the highest standards of safety, functionality, and appearance . This role is perfect for a hands-on leader who thrives in a fast-paced environment and takes pride in delivering exceptional service.

Key Responsibilities

Maintenance Leadership

  • Oversee all maintenance operations, ensuring timely and accurate completion of service requests
  • Manage the make-ready process for vacant units, including inspections, scheduling vendors, and quality checks
  • Maintain inventory control and ensure proper use of tools, equipment, and supplies

Preventive Maintenance & Safety

  • Implement and monitor preventive maintenance programs
  • Ensure compliance with OSHA standards , company safety policies, and risk management procedures
  • Conduct routine property inspections to identify and resolve safety concerns

Team & Vendor Management

  • Lead and mentor maintenance technicians, fostering a collaborative team environment
  • Inspect work performed by contractors and vendors to ensure quality and adherence to specifications
  • Support cost-control initiatives by repairing rather than replacing when possible

Grounds & Common Areas

  • Maintain cleanliness and curb appeal of grounds, amenities, and common areas
  • Perform general upkeep tasks such as pressure washing, painting, and trash removal
What We're Looking For
  • Experience in property maintenance leadership or similar role
  • Strong technical skills in HVAC, plumbing, electrical, and appliance repair
  • EPA certifications (Type I & II or Universal) & CPO required
  • Valid driver's license and reliable transportation
  • Ability to work flexible hours, including evenings, weekends, and on-call rotations
  • Physical ability to lift up to 50 lbs with assistance and work in all weather conditions
Benefits
  • Competitive pay based on experience
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Flexible spending accounts
  • Life insurance & paid parental leave
  • Paid time off and holidays
  • Employee assistance and discount programs

Schedule: Full-time; flexible hours with on-call responsibilities

About LSA Management

LSA Management is redefining property management careers . As the division of Laurel Street , we focus on creating vibrant, inclusive communities through affordable and mixed-income housing. We're on track to triple our portfolio by 2030-and we want you to be part of that journey.

Ready to make a difference?
Apply today and join a team that's transforming communities and lives .

#INDVarick
Posted 2026-03-27

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