Inside Sales & Office Specialist

CoolSys
Morrisville, NC
Overview:

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay from $22 - $25/hr
  • Benefits: Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement
  • Opportunities available nationwide
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
  • Pet Insurance
  • Legal Plan and ID Theft Protection
Responsibilities:

The Inside Sales & Office Coordinator provides support in the ongoing development of existing and prospective customers to ensure that the branch is able to meet its growth targets.

  • Provide support to office & sales teams.
  • Provide technical support to customers.
  • Ensures that customer needs are met, including both sales and support.
  • Prepares product orders and schedules deliveries.
  • Assists with project management.
  • Performs other duties as assigned.
  • Attends product training, project meetings and sales training.
Qualifications:
  • Excellent verbal and written communication skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.
  • Positive attitude.
  • Must be able to take direction and execute.
  • Must be comfortable working with deadlines.
  • Analytical thinking.
  • Computer savvy!
  • High School Diploma or equivalent.
  • Experience in construction, HVAC/R, or mechanical engineering is a plus.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.
Join Us:

Today, there are 27 different companies that make up the CoolSys family of brands . Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Connect with us on Facebook and X .

CoolSys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

Posted 2026-01-16

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