Certified Counselor

Job Title: Certified Counselor

Department: Clinical Inpatient
Functional Area: Residential Services
Reports To: Clinical Supervisor
FLSA Status: Hourly, Non-Exempt
Schedule: First shift (7am-3:30pm/ Rotation A & B), Second shift (3pm-11:30pm/ Rotation B), and Third shift (11pm-7:30am/ Rotation A)

Rotation A: Sunday-Thursday

Rotation B: Tuesday-Saturday

Position Summary

The Certified Counselor plays a vital role in residential treatment services by monitoring client care, assessing individual needs, and coordinating treatment services. This position conducts client admissions, facilitates care coordination, maintains strong community partnerships, and supports clients throughout treatment and transition planning. The Certified Counselor works collaboratively with multidisciplinary teams to ensure high-quality, person-centered care.

Essential Duties & Responsibilities

The Certified Counselor is responsible for providing comprehensive clinical and coordination services, including but not limited to:

• Conduct client admissions by completing initial assessments, reviewing vitals, UDS results, preliminary diagnoses, and ASAM criteria in compliance with all federal, state, and local regulations.

• Create a welcoming and supportive admission experience by engaging clients with professionalism, clear communication, and customer-focused service.

• Collaborate with nursing and clinical staff to support informed clinical decision-making.

• Complete required documentation, including NC TOPPS and GPRA, as applicable.

• Provide ongoing care coordination and case management services throughout the client’s treatment stay and assist with discharge and transition planning.

• Coordinate services across Anuvia programs and community partners; educate clients on benefits, resources, and available supports.

• Advocate for clients by helping them understand treatment options and make informed decisions regarding their care.

• Facilitate client workgroups focused on independent living skills, recovery education, relapse prevention, and community reintegration.

• Collaborate with interdisciplinary teams to deliver best-practice, person-centered services, including contributing to program curriculum and workshop development.

• Maintain accurate, timely documentation in the electronic health record and ensure compliance with state, agency, and federal standards.

• Develop and maintain relationships with referral sources and community agencies; remain knowledgeable of available community resources.

• Complete incident reports in accordance with state and agency guidelines.

• Participate in staff meetings, treatment team meetings, and assigned QA/QI activities, including addressing out-of-compliance items.

• Facilitate family involvement in the recovery process when appropriate.

• Communicate effectively with families, guardians, and external partners to support continuity of care.

• Monitor client progress in collaboration with clinical staff and adjust care plans as needed.

• Facilitate discharge meetings and ensure clients understand follow-up appointments, medications, and ongoing supports.

• Demonstrate professionalism, positivity, and teamwork through appropriate verbal and non-verbal communication.

• Maintain knowledge of and compliance with agency policies, procedures, and professional standards.

• Work a flexible schedule, including staying late, arriving early, or adjusting shifts as needed to meet staffing and state ratio requirements.

• If credentialed as a Certified Peer Support Specialist (CPSS), provide peer support services that promote recovery, self-advocacy, wellness, and community living skills.

• Perform other related duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Core Competencies

Successful candidates will demonstrate:

• Anuvia Values: Adaptability, Nurturing, Unity, Vitality, Integrity, Accountability

• Strong written and verbal communication skills

• Dependability, accountability, and professionalism

• Initiative and willingness to grow professionally

• Effective problem-solving and teamwork skills

• Commitment to quality, accuracy, and continuous improvement

Qualifications

Education & Experience:

• Associate’s degree from a two-year college or technical school preferred

• One (1) year of related experience and/or training preferred

• Equivalent combinations of education and experience considered

• Must maintain certification with the North Carolina Addictions Specialist Professional Practice Board

Skills & Abilities:

• Ability to read, interpret, and document clinical and administrative information

• Strong interpersonal and group facilitation skills

• Basic math and reasoning skills

• Knowledge of administrative and clerical procedures

• Ability to manage multiple responsibilities in a fast-paced clinical environment

Computer Skills:

• Proficient with personal computers and electronic health records

• Ability to document clinical activity and communicate via email

• Working knowledge of Microsoft Office and other required software

Certificates & Licenses:

• CADC Registrant required

• Valid North Carolina or South Carolina Driver’s License required

Competitive Benefits:

We offer a comprehensive benefits package, including:
-Immediate health benefits with no waiting period.
-Generous time off policies and company-provided disability insurance.
-Competitive salary with a 401(k)-plan featuring a 7% employer contribution after the first year.
-Access to continuous learning and development opportunities, plus a range of additional benefits and opportunities for career advancement.