Home Care - Office Administrator
Office Administrator Griswold Home Care of Wilmington, NC Join a purpose-driven home care team that values excellence, compassion, and organization. Griswold Home Care of Wilmington is seeking a dependable, detail-oriented Office Administrator to support scheduling, billing, and daily office operations that keep client care running smoothly. What You’ll Do
- Answer phones promptly and professionally.
- Assist with scheduling needs and provide backup coverage when needed.
- Handle insurance filing, billing, and payroll with accuracy and confidentiality.
- Keep intake folders and caregiver files complete and state compliant.
- Support onboarding and compliance tracking for new hires.
- Use CoachUp Care to recognize caregivers and manage Care Team celebrations.
- Help coordinate Caregiver Appreciation events and office staff milestones.
- Help with On Call, monthly rotation.
- Strong attention to detail and excellent organization skills.
- Professional, friendly phone manner and customer service mindset.
- Reliable, steady, and adaptable under pressure.
- Tech-savvy (Microsoft Office, Viventium experience a plus).
- Experience in office administration, healthcare, or home care preferred.
- Work that makes a real difference in people’s lives.
- Supportive, close-knit team culture.
- Opportunities for growth and learning.
- A mission rooted in compassion and reliability.
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