Services Environmental & Safety Manager
- Lead, coach, and develop a team of Quality Support Specialists responsible for environmental compliance reviews, audits, territory support, and issue resolution.
- Establish team priorities, performance expectations, workload assignments, and standards for accuracy, consistency, and timely execution.
- Serve as a senior subject matter expert on the EPA Lead Renovation, Repair, and Painting Rule, applicable consent decree requirements, and related federal, state, district, tribal, and local regulations.
- Provide technical guidance on lead-based paint, asbestos, silica, mold, and other environmental hazards associated with single-family, multifamily, commercial construction, remodeling, and installation services.
- Oversee environmental compliance audits and documentation reviews to ensure alignment with regulatory requirements and Lowe’s policies and procedures.
- Analyze audit findings, data, field observations, and stakeholder feedback to identify risks, trends, root causes, and execution gaps.
- Develop and implement corrective actions and sustainable improvements involving people, processes, systems, training, documentation, and field practices.
- Review and recommend updates to environmental and safety policies, procedures, tools, training, and operating standards.
- Partner with Stores, Field Leadership, Services, Legal, Compliance, Safety, Learning and Development, Technology, and Independent PROviders to strengthen compliance execution.
- Conduct store, jobsite, provider, and field visits to assess practices, investigate concerns, provide coaching, and support issue resolution.
- Communicate complex regulatory requirements clearly, practically, and in an actionable manner to both technical and nontechnical audiences.
- Provide compliance updates, findings, recommendations, and emerging risks to the Services Environmental & Safety Program Director and other key stakeholders.
- Help build a culture of accountability, continuous improvement, and environmental responsibility across the Lowe’s Services business.
- Support professional conferences, regulatory meetings, training events, and other business travel based on program needs.
- High school diploma or GED and 10 years of relevant experience in environmental or regulatory compliance, construction, home improvement, remodeling, installation services, or occupational safety; or a bachelor’s degree in a related field and equivalent relevant experience.
- Demonstrated subject matter expertise in the EPA Lead Renovation, Repair and Painting Rule and lead-safe work practices.
- Previous experience directly leading, coaching, and developing employees.
- Experience interpreting environmental regulations and leading compliance audits, documentation reviews, field inspections, or corrective actions.
- Working knowledge of environmental hazards associated with residential construction and remodeling, including lead-based paint, asbestos, silica, and mold.
- OSHA 10-hour certification.
- Bachelor’s degree in environmental science, occupational safety, construction management, engineering, industrial hygiene, regulatory compliance, or a related field.
- OSHA 30-hour certification.
- EPA Certified Renovator certification.
- Lead inspector and/or risk assessor certification through the EPA or an authorized state, district, or tribal program.
- Professional certification or training related to asbestos, mold, or silica.
- Experience supporting a consent decree, regulatory settlement, or other formal compliance program.
- Experience leading environmental compliance within a multi-state construction, retail, installation, consulting, government, or service provider organization.
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