Assistant Community Manager - Tax Credit

Pratum Companies
Apex, NC

Assistant Community Manager

We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Essential Duties and Responsibilities: 

  • Mange wait list for Tax Credit for potential residents
  • Manage compliance, certification and recertification programs for LIHTC.
  • Coordinate on-site data collections and processing of resident information
  • Schedule resident recertification interviews and follow through to completion
  • Insure proper calculation of income, assets, rent levels, etc
  • Assist manager with accounts receivables and account payables
  • Coordinate apartment inspections and create work request
  • Assist residents with inquiries
  • Maintain resident files in accordance with company policy & regulatory agency policy
  • Assist office staff on other tasks, including collection of rents and social activities
  • Assist with the several administrative and leasing tasks
  • Perform other duties that may arise

Job Requirements:

  • 2+ years of Property Management Experience
  • Tax Credit LIHTC
  • Excellent and premiere customer service orientation
  • Be able to perform job duties with limited oversight in a fast paced environment
  • Excellent verbal and written communication skills
  • Accounts receivable and collections experience 
  • 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations 
  • Attention to detail and ability to work independently on assignments 
  • Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet  

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:

  • Medical, Dental & Vision
  • Paid Vacation & Holidays
  • Paid Personal/ Sick Leave
  • Company Paid Life Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life Insurance (self, spouse, child[rem])
  • Retirement Savings Plan with company match
  • Company outings and events
To learn more about Pratum Companies, please click here

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer

Posted 2025-10-14

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