Residential Production Associate

Job Description

Job Description

We are currently looking for a self-motivated and outgoing individual who is looking for a challenging opportunity to join our team as a Residential Production Associate. The Associate's primary responsibility is to ensure all painting work is completed in a timely manner, delivering certainty through this process to the client while maintaining safe job sites and meeting gross margin goals.

Our ideal candidate is a driven and motivated "people person" with at least three years of production experience. He or she must have excellent communication and interpersonal skills, strong presentation and writing skills. A college degree and industry knowledge are preferred. Fluent English (fluent in Spanish would be a nice bonus) speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

• Ensures that crews are producing jobs at or above gross margin
• Assumes responsibility for priority management
• Ensures that new and current job-site employees are trained on production methods, customer service, and job-site planning/management
• Trains and follows the 10+1 Production Process
• Structures and reorganizes crews to maximize productivity
• Ensures that the Job Site Supervisor (JSS) is clear on the scope of the job
• Ensures that customer needs/expectations are reviewed
• Ensures that safety and set up issues are reviewed
• Establishes a tentative finish date for the job
• Recruits, hires, trains, and provides on-going management and development of job-site employees and crews
• Conducts training and review meetings with all JSS
• Hires and terminates all job-site employees and crews
• Coordinates the Rainy Day Plan (RDP) to ensure optimal productivity of crews
• Facilitates the resolution of customer complaints in a timely manner
• Collects accounts receivable
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Advanced education degree, coursework, or tech school a plus
• At least three years of production experience
• Industry knowledge preferred
• Previous supervisory/management experience preferred
• Strong communication and interpersonal skills
• Exceptional customer service skills
• Highly organized and self-motivated
• Quality conscious and detail-oriented
• Strong computer and internet skills
• Unrestricted driver's license and clean driving record