Front Desk Administrative Support (Medical Assistant) - Full-Time

Job Description

Job Description

Job Title

Medical Assistant/ Front Desk Administrative Support

Employment Type

Part-Time

Job Summary

• Performs clerical and administrative functions in order to drive company success and support the behavioral health needs in our community.

Responsibilities:

• Client check-in/check-out

  • Schedule follow-up sessions

  • Reviews past due balances

  • Collects payment

  • Perform POCs upon request

  • Genesight collections/swab

  • Add-ons corresponding charges in EMR

  • Uploads prescriptions to chart

• Client check-in overall duties (when other Behavioral Health Admin Support is busy or unavailable)

• Appointment scheduling/rescheduling for existing clients

• Schedule new patient appointments, when the Intake Specialist is not available

  • Collect prepayment

  • Email New Patient forms

• Upload documents to specific client files/charts using HIPAA protocols (verifying name, address and date of birth to ensure documents are uploaded to the correct chart.

• Perform administrative duties:

  • Check incoming emails and voicemails on a daily basis

  • Distribute mail correspondence among providers

  • Contact Providers as needed (for client concerns/issues/refill requests)

  • Create and complete tasks for FRONT DESK

  • print documents upon request

  • Answer inbound telephone calls

  • Prepare SchoolWork Excuses

  • Draft correspondence to clients and other formal documents

• Comply with HIPAA rules (paid training available during onboarding)

• Assist in lab with sample collection (in-house training provided)

• Perform Genesight collection/order

• Medication Refills

• Medication Forms

• Prior Authorizations

• Updates practice web page

• Process Disability Forms

• Process Referrals and Release of Information requests

• The company reserves the right to add or change duties at any time

Job Qualifications:

• Education: two years of college education

• Certified Nursing Assistant or Certified Medical Assistant

• Experience: Previous experience in office administration or other related fields

Skills:

Ability to prioritize and multitask

Excellent written and verbal communication skills

Strong attention to detail

​Strong organizational skills

Proactive

Highly Desired:

• Bilingual

Pediatric and Family Behavioral Health, PLLC - A Child, Adolescent and Adult Psychiatry and Counseling Practice

Company Description

Pediatric and Family Behavioral Health, PLLC - A Child, Adolescent and Adult Psychiatry and Counseling Practice