Paraprofessional

Job Description

Job Description

Reports To: Qualified Professional (QP)

Work Setting: Client home & community

Role Overview

Provide one-on-one support to help youth and adults with behavioral health needs develop independence, practice IADLs, and maintain stability in the community. All services follow the Person-Centered Plan (PCP/ISP).

Core Responsibilities

Direct Support

• Teach and assist with IADLs (budgeting, meals, shopping, organizing, communication, etc.)

• Support housing, employment readiness, education, transportation, and community engagement.

• Model positive communication, social skills, coping skills, and problem-solving.

• Help clients identify goals and create action steps.

• Assist with overcoming barriers and using community resources.

Service Delivery

• Provide interventions face-to-face or through telehealth as outlined in the PCP/ISP.

• Practice skills in real-life environments (stores, banks, interviews).

• Support safe transportation as allowed by policy.

• Respond appropriately to behavioral challenges within role.

Documentation

• Document interventions, duration, effectiveness, and required details each day.

• Maintain accurate time records.

• Participate in PCP/ISP meetings, supervision, and staffing as needed.

Qualifications

• 18+ and able to read, write, and follow directions.

• High School diploma/GED.

• Clean NC HCP Registry and OIG list.

• Background and reference checks required.

• Prefer experience with I/DD, MH, TBI, or community support.

• Valid driver’s license/insurance if transporting clients.

• Flexible schedule, including evenings/weekends if required by PCP.

Required Training

Within 90 Days

• CHC orientation

• CPR/First Aid

• Bloodborne Pathogens

• Confidentiality, HIPAA, Client Rights

• ITS service definition & agency policies

• 20 hours of required MH/SED/SPMI/Recovery training (may be waived with proof from last 24 months)

Ongoing

• 10 hours CEU annually
  
  
• Monthly QP supervision

• Annual refresher trainings

Performance Expectations

(Target: 85% compliance & engagement )

• Timely, accurate documentation

• Active participation in supervision and trainings

• Positive client and team feedback

• Demonstrated competence in communication, person-centered practices, crisis prevention, professionalism, cultural awareness, and community inclusion

Physical & Work Requirements

• Work in homes and community (travel required)

• Able to walk, stand, assist clients, and lift 25 lbs

• May include evenings/weekends