New Car Sales Associate

Job Description

Job Description

Title: Automotive Sales Consultant Department: New & Pre‑Owned Vehicle Sales
Location: Mark Jacobson Toyota – Durham, NC

Build a Career With a Winning Team!
At Mark Jacobson Toyota, we don’t just sell cars — we develop high‑performing sales professionals who build meaningful careers. Our culture is built on coaching, accountability, and a leadership team that invests in your long‑term success. When you win, we win.
We’re looking for competitive, relationship‑driven salespeople who want to control their income, grow into leadership, and be part of a dealership that’s been a community leader for over 30 years. Automotive experience is helpful, but proven sales ability and strong communication skills matter most.
This is a performance‑based role with uncapped earning potential, a clear growth path, and a team that pushes each other to be the best.

Why Mark Jacobson Toyota?
• Industry‑leading compensation plan
• Commissions up to 35%• Volume bonuses up to $5,000 - Income ranges from 65k-150k
• 5‑day work week
• Closed every Sunday
• PTO starting Day 1
• Lease reimbursement program
• Medical, Dental, Vision & Life Insurance (Full‑Time Associates)
• 401(k) with employer match
• Supplemental insurance options
• Defined leadership development track
• A management team that coaches, supports, and celebrates your success
Your income is driven by your performance, not limited by a salary cap.

What You’ll Do
As an Automotive Sales Consultant, you’ll guide customers through the entire buying experience — from first contact to delivery and long‑term follow‑up. This is a consultative, relationship‑focused role where professionalism and communication are key.

Customer Engagement & Relationship Building
• Greet customers promptly and professionally
• Build rapport by understanding needs, lifestyle, and budget
• Lead customers through a consultative buying process
• Maintain consistent follow‑up via phone, text, email, and CRM

Lead Management & Prospecting
• Respond quickly to internet and phone leads
• Set and manage appointments to maximize showroom traffic
• Maintain organized follow‑up schedules
• Generate business through referrals, networking, and repeat customers

Product Presentation & Demonstration
• Develop strong knowledge of new and pre‑owned inventory
• Deliver tailored vehicle presentations
• Conduct professional test drives that highlight key features
• Complete required product and certification training

Sales Process & Deal Management
• Present pricing, financing, and protection products clearly
• Work with Sales Managers to structure competitive deals
• Maintain accurate CRM notes and customer records
• Meet and exceed monthly sales goals

Customer Experience & Retention
• Coordinate smooth, professional vehicle deliveries
• Ensure customers understand features and technology
• Follow up after the sale to confirm satisfaction
• Build long‑term relationships that drive referrals
Professional Development
• Participate in ongoing training and leadership development
• Track performance metrics and improve closing ratios
• Contribute to a positive, team‑focused culture

What We’re Looking For
• Previous sales experience required (automotive preferred)
• Strong verbal and written communication skills
• Competitive, goal‑oriented mindset
• Professional appearance and positive attitude
• Valid driver’s license with clean driving record
• Ability to pass background check, MVR, and drug screening

Ready to Build Your Career?
If you’re driven to succeed, motivated to control your income, and excited to grow with a dealership that promotes from within, we want to meet you.
Mark Jacobson Toyota is an Equal Opportunity Employer and an E‑Verify employer. All qualified applicants will receive consideration without regard to legally protected characteristics.

*All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment*

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Mark Jacobson Toyota is an E-Verify employer.