OT Support Technician

Position Purpose:

Responsible for installing and maintaining BEMC's SCADA equipment and associated communication devices, assisting the cooperative's AMI Team with diagnosing communication issues and repairing PLC (Power Line Carrier) substation equipment, and managing additional OT (Operational Technology) system devices using the cooperative's DMA (data management and automation) application suite.

Essential Functions:

• Perform SCADA database editing, display editing, and control point testing. Coordinate database updates with substation/field supervisors to ensure data integrity.
• Check system statuses daily and notify the OT Services Supervisor or Manager, Operational Technology if corrective action is needed. If equipment alarms indicate the need for immediate action, notify the appropriate substation/field supervisor.
• Install and monitor SCADA equipment and related communication devices, including Remote Terminal Units (RTUs), cellular radios, fiber optic systems, etc.
• Update RTU configuration files and retain configuration records.
• Maintain a contemporary knowledge of communication protocols (Modbus, DNP3, SEL, LG2179, etc.) and devices to support the Cooperative's SCADA system.
• Possess a working knowledge of PLC substation components and aid with troubleshooting and repairing PLC substation equipment when necessary.
• Oversee BEMC's DMA application suite, providing disturbance monitoring, configuration monitoring, and credential management for distribution system equipment, and assist with the development of a FLISR (fault location, isolation, and service restoration) program.

Other Duties:

• Keep well informed about cooperative programs and services and assist in the implementation of new cooperative programs when requested.
• Follow safety procedures and keep work area clean and orderly.
• Must maintain a valid North Carolina driver's license.
• Perform other similar or related duties as assigned by the OT Support Supervisor, Manager of Operational Technology, or any member of BEMCs staff.
• Perform after-hours system maintenance and repairs, as needed.

Requirements:

• An associate degree in electrical engineering technology or database administration is preferred.
• 5+ years of utility experience is preferred.
• Programmable Logic Controller and/or SCADA experience is preferred.
• Power Line Carrier (PLC) experience is preferred.
• Database administration experience is preferred.

Equal Opportunity/Affirmative Action Employer m/f/d/v