Treasury Management Product Commercial Fraud Expert

Capital One
Charlotte, NC

Overview

Treasury Management Product Commercial Fraud Expert

The Commercial Bank’s (CML) Treasury Management (TM) Product Team is transforming how businesses operate, building top-tier client and associate experiences using secure, best in class technology. The TM Product Team is responsible for supporting all client-facing products as well as associate-facing tools, operations, and sales support

One of our focus areas is to continuously modernize our fraud defenses for our CML clients. This role will develop and implement holistic defenses across commercial payment rails with an eye on both existing and emerging fraud mechanisms working directly with the Fraud Strategy group and partnering across the Treasury Management value chain including Operations, Compliance and Risk partners

We are looking for a Commercial Fraud expert with the following:

  • Subject Matter Expertise in Fraud solutions for Commercial clients (product management and/or operational)

  • Deep understanding of fraud defenses across commercial payment rails including ACH, wires, checks, instant payments

  • Ability to drive the requirements gathering for new fraud defenses or improving existing defenses working closely with fraud strategy group, CML product, design and tech teams

  • Excellent communication and partnership skills, to interact and communicate with key stakeholders at all levels across the company to manage, inform and influence outcomes

  • Ability to write and review functional and technical documentation, and analysis of data

  • Strategic thinker with the ability to dig in, analyze data and document solution alternatives

  • Strong problem solving skills

  • Excellent presentation skills

  • Strong interpersonal skills and the ability to navigate a large organization

  • Proven ability to quickly earn the trust of others and develop relationships across the organization

  • Ability to communicate effectively with clarity and precision in both written and verbal capacities

Responsibilities will include:

  • Process Design

    • Work in multi-disciplinary teams to shape, propose, communicate and implement product development processes and solutions for fraud defenses - intensive, high impact engagements, harnessing latest agile ways of working and leveraging design-based thinking

  • Thought Leadership

    • Provide presentations on Treasury Management Fraud solutions across the Value Chain

    • Keep abreast of competition, technology changes, trends, etc. in the marketplace and educate partners and customers as appropriate

  • Financial Product Knowledge

    • Financial industry product and technical knowledge will include fraud solutions from a product, operations and regulatory perspective

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 5 years of Project Management or Product Management experience for fraud prevention products in the Commercial Banking space


Preferred Qualifications:

  • MBA or Master’s Degree

  • At least 7 years of Project Management or Product Management experience for fraud prevention products in the Commercial Banking space

  • Ability to create requirements for fraud prevention products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC: $132,800 - $151,600 for Manager, Project Management

McLean, VA: $146,100 - $166,700 for Manager, Project Management

Richmond, VA: $132,800 - $151,600 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Posted 2025-09-24

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